Does anyone have a work around to change the bank account associated with your payroll and tax payments?

I have spoken with support that past two days and all I get is "try again tomorrow, we know it doesn't work and we are working on it."

Thanks for posting here in the Community, @david115.

While our product engineers are diligently working to fix the issue as quickly as possible, you can try configuring the QuickBooks URL. By doing so, this will automatically direct you to the place where you can change the bank account.

Please follow these steps:

1. Log into your QuickBooks account.
2. On the left navigation bar, go to Dashboard.
3. Click the web address and change the last part from /homepage to /moneyoutactivation/payrollDD/ (see screenshot below).
4. Press the Enter key on your keyboard.

The new URL should look like this: https://c38.qbo.intuit.com/app/moneyoutactivation/payrollDD.

Check out the Change bank account information article for more details about the process. It also contains information about some frequently asked questions.

Please know the Community has your back. If you have any other concerns, post a comment below. I’ll be right here to assist further. Enjoy the rest of the day.

Tried that while on the phone with support but it will not work for me for some reason. I can get the accounts page to open, start the change process, but it will not let me select my new payroll account once I get it loaded. Then the whole thing makes me start over. Any other work arounds? 

Thanks for keeping me updated about this, @david115.

The steps presented by my peer above is the only workaround we offer for now. You'll have to wait for the permanent fix to change the payroll bank account successfully.

Rest assured, you'll get notified via email, once any updates will be rolled out. Our engineers are still investigating the root cause of this matter, so they can provide the right resolution. 

I can see the urgency of modifying the payroll bank account for your business, but your patience while this has been taken care of is much appreciated.

Let me know if you have any other concerns. I'll be around to lend a helping hand. 

Do you have any idea when the engineers will have a fix? I was told yesterday it would be today. It was not fixed today and then after 2 hours on support today I was told, "Maybe tomorrow" just try it again then. I have an account that is supposed to be closed linked in Quickbooks now and as I did not think it would take this much work to switch accounts and in the meantime I have been charged $175 in overdraft fees since Quickbooks tried to pay all of my payroll expenses last week out of the old account and I still can't get this changed. My patience with Quickbooks is growing thin. I think I may have to look into another accounting software that does not cause me this much trouble moving forward....

Hi there, david115.

I see you've been in contact with us multiple times to get this issue fixed. Please know that we are taking all possible measures to identify the cause and come up with the solution.

For now, the issue is still on-going. And here isn't an exact time frame on when you can change the bank account associated with the payoll. Since you've already contacted us, rest assured that you will receive status updates via email.

I see you've been in contact with our support. However, to assist you with the charged you've received, I suggest contacting them again. They have the necessary tools to review your account to see why the issue persists.

Let me know if there's anything else I can do to help you succeed with QuickBooks.