I appreciate your time reaching out to us here, usermepitesky.
To complete the employee setup, you can temporarily enter a dummy SSN on the W-4 page. Once you have the correct SSN, please make sure to update the information by following these steps:
Note: It's important to update the SSN before submitting the W-2 form. This is to match the employee's name and SSN with Social Security records.
- On the left panel, go to Payroll > Employees.
- Click on the employee's name, and select the pencil icon next to Pay.
- Under What are employee's name withholdings? section, click the pencil icon next to the status.
- In the W-4 page, remove the dummy SSN and enter the correct information.
- Hit Done.
Please see these sample screenshot for a visual guide:


You can also read these articles for more details:
Please leave a reply if you have any follow-up questions or other concerns with QuickBooks Online Payroll. I'm always here to help. Thanks.