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Join nowOne of my employees moved from CO to IL on November 1st. I have changed her address in QB. The withholdings liabilites shows only CO for November, when it should be IL. How do I change this in QB? She continues to work remotely for us.
Thanks for getting in touch with us for support, @Anonymous,
I can help you correct your employee's state tax calculations in QuickBooks Desktop.
There are a few steps we need to do to fix your employee's state taxes. First, let's verify if your employee's profile has the correct state information. Let me guide you through the steps:
Then, let's verify your SUI rate for the state of Illinois is correct in your Payroll Item List. Follow the steps below:
You can check out this article to know more about changing the SUI rate in QuickBooks Desktop: Change the SUI rate for Quickbooks Payroll Basic, Standard and Enhanced
Once everything is all set up, you can now fix your employee's paycheck. Here are several ways to correct your employees paycheck depending on your payroll situation.
Option 1: If the paycheck is not yet issued to your employees, you can delete and recreate the check it. Here's how:
Option 2: If you already issued the paycheck to your employees, you'll need to make manual adjustments to correct their state taxes. The easiest way to find the discrepancy is to run a Payroll Checkup, just make sure to create a backup copy of your company file to avoid any accidental data loss. We can also pull up a Payroll Detail Review report to get the amount that needs to be adjusted. Here's how to do that:
Then you can now enter a wage base and tax adjustments to correct your employee's quarterly or YTD total. You may contact our Phone Care Support if you need assistance when doing the adjustments. Here's how you can contact us:
You may find this article helpful: Fix Incorrect State Unemployment (SUI) or Withholding (SIT)
That should get you all set, @Anonymous. Please let me know if you need anything else with correcting your payroll. I'll be glad to help you anytime. Have a good one!
How do you do this in Quickbooks Online? These options are not available.
Hi @hbint,
Thanks for joining the Community. I'm here to get you pointed in the right direction for adjusting withholding in the wrong state for an employee.
The process for adjusting an employee's withholding with a wrong state is different in QuickBooks Online than Desktop. In this instance, you would need to contact the QuickBooks Online Phone Support Team, who have specialized tools for payroll adjustments. Here's how you can reach them:
I'm sure that a member of this team would be happy to assist you in updating the payroll liabilities to the correct state.
Please feel free to let me know how it goes by posting a comment below. Hope you have a good week ahead.
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