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fives times I've called intuit as my payroll subscription is here and they can't seem to get it fixed. I have updated my credit card five times and spoke to people who can't speak english

I have had a magor problem with quickbooks.  My subscription came due so I updated my credit card info 4 times and it still won't let me down load any year end documents. I can't even log in to my account now I have changed my password several times.  Its very frustrating when you call the help line and they don't speak english very well. I have used quickbooks since 2004 and this making me look elsewhere for a product that's handled in America.

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Re: fives times I've called intuit as my payroll subscription is here and they can't seem to get it fixed. I have updated my credit card five times and spoke to people who can't speak english

What kind of business do you run?

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Re: fives times I've called intuit as my payroll subscription is here and they can't seem to get ...

We appreciate the time you've spent in reaching out to us, jw01.

 

We want to make it up to you by making sure you get the help you need with your billing concern. 

 

You'll hear from us soon. 

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