Since the latest update in enhanced desktop payroll for accountants, I have a client that has not created a paycheck yet this year. But is still required to file the quarterly 941 report.
I had no problem creating a 941 report for the 1st Qtr with zero payroll, but now Qbooks won't create the form, it just shows up a button that says----no employees have been paid in the given year. Then refuses to let me create the 941 report!! In all my 16 years of doing payroll with Qbooks desktop, I have never seen this.
Has to be latest update because it worked just fine in April for the 941 report. I updated payroll, I tried to call my Proadvisor Tech support, but being a holiday, nobody there. Boo hoo, I am working today.
Anyway I finally created a dummy check dated in March to get the program to let me create a zero 2nd Qtr 941 report and efile it.
This is a brand new problem and I was wondering if anyone else has had this problem.
I know I am not the only one with small business clients that don't do many paychecks a year and they haven't been switched to the annual 944 form.
Thanks
