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Have deleted two check for a employee. I will create again, but employee and employer taxes are not update after deleting. When does it update taxes on account?

 
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QuickBooks Team

Re: Have deleted two check for a employee. I will create again, but employee and employer taxes a...

Hello there, bitamazonur.

 

There's a possibility that the employee is set up for a tax exempt reason why taxes are not updated. That said, let's check the Employee settings to make sure everything is properly set up.

 

Here's how:

  1. Navigate to the Employees tab.
  2. Choose the employee from the list of active employees.
  3. Click the edit pencil next to Pay.
  4. From Step 2, click the pencil icon.
  5. Scroll down and select Tax Exemptions drop-down.
  6. Make sure boxes are blank for the appropriate taxes.
  7. Click Done

Then, try creating paychecks again to see how it works. If the same thing happens, I'd suggest contacting our Customer Support Team for further investigation.

 

Here's how:

  1. Click Help on the top menu.
  2. Choose Contact us.
  3. Enter cancel subscription in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose Chat or Call us to connect with us.

If you have other questions, feel free to fill me in. I'll be right here willing to help you some more. Have a great day.

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