Hi, the owner of my company is from abroad. Does not have a SSN. how can i setup the online payments without entering a SSN. thanks

This happened with one of my clients. He needs to apply for an FEIN. He may have to go to a special place to do that,. Check the IRS website.  

Hi there, @office8.

Welcome to the Community.

@truleigh is correct. The IRS issues ITINs to foreign nationals and other individuals who are required to have a U.S. taxpayer identification number but who do not have and are not eligible to obtain. Social Security Numbers (SSN) are issued by the Social Security Administration (SSA), not by the IRS.

For more details about ITIN's, you can refer to the IRS Publication.

You are required to enter the SSN to comply with the government's mandate. To know more about this, you can check this article: Tax compliance for credit card accounts.

I'd suggest contacting our QuickBooks Payments team for more options on how you can process these types of transactions. They can provide better alternatives specific for your situation.

Let me know if you have other concerns in QuickBooks. Have a good one. 

Hello, @YasharF.

I'm glad to share additional insights about setting up online payments.

It's really necessary to have an SSN to be able to set up a US Merchant or online payments account. Since you don't have the SSN, you may need to consult with the IRS for them to provide better alternatives specific to your situation.

For further details about the merchant account application, you may check this article: Find out when QuickBooks Payments deposits customer payments.

I'm also adding these articles which might be helpful in the future about setting up and using QuickBooks Payments as well as connecting payments account to QuickBooks Online (QBO):

• How to Set Up and Use QuickBooks Payments
• Connect your Payments account to QuickBooks Online

Keep posted if you have any other questions. I'll always be here to help!

@Angelyn_T 

The link https://quickbooks.intuit.com/learn-support/en-us/intuit-statement-writer/merchant-account-applicati... which you posted, provides additional insight that is valuable.  There isn't anything in that page stating that IRS requires SSN.  However, it states that "Intuit Payment Solutions requires a personal guarantor on all accounts. We run a credit report to ensure that any possible debts of the business can be absorbed by the guarantor." which you would need an SSN for.  Note that the section on that paragraph immediately after that states: "If you do not wish to provide a personal guarantor, or if your estimated monthly processing volume is high we are required to have on file: Three months of your business bank statements, and two years' business tax returns, and either two years' CPA prepared financial statements, or two years' profit and loss statements."

So, as the link stated, if we want to provide no personal guarantee and rely on CPA prepared financial statements, how do we fill out and go through the application?  It appears that the application is asking for SSN in order to force the process into the personal guarantee, and not the financial statement route without a personal guarantee.

Excuse me, did you even tried to understand the question? The client HAS NO SSN and can’t obtain it because he is not a resident. He has Corporate C and in order to run the business he doesn’t need to have SSN. Provide specific response how to fix it but not use your script

Hi there, 5247719945733013.

I can share some details on how QuickBooks Payments works.

With the mandate of the IRS, it’s important to have a Taxpayer Identification Number or Social Security Number on file. The IRS requires reporting of all payment cards and third-party network transactions. Since it requires the client to enter the SSN information, I recommend proceeding with contacting our Payments Support Team. This way, one of them will be able to provide some advice regarding bypassing the default fields during the registration.

Here's how you can reach them:

1. Visit the Contact Support article.
2. Scroll down to QuickBooks Payments and GoPayment.
3. Contact support through QuickBooks Online or chat.

To know more about QuickBooks Payments, check out this article: Connect your QuickBooks Payments account to QuickBooks Online. This will provide you steps on how to link your payments account into QuickBooks Online as well as a link on where you can manage your merchant transactions.

If there's anything else I can help you with, please let me know. I'm always here to keep helping. Have a good one.

Hello,

I am having the same issue. It is very frustrating that the QuickBooks team can provide a clear answer to this issue.

@rnieto 

Afaik, having SSN is mandatory to open the QB Payment account. If you are running a B2B company, explore this payment processor as another option. You can use EIN or ITIN.

https://melio.grsm.io/get-paid