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luke17
Level 1

How do I change to the pay date after I've already submitted payroll for direct deposit?

 
1 Comment 1
MaryLandT
Moderator

How do I change to the pay date after I've already submitted payroll for direct deposit?

Hi there, luke17,

 

This process needs special handling from our QuickBooks Online Payroll Care Team since the direct deposit is already submitted.

 

They'll help correct your payroll and make sure the pay date is correct. To do so, I recommend contacting them so they can verify your account information in a secure environment.

 

Here's how to get in touch with them:

  1. Log in to your QuickBooks Online account.
  2. Click Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.
  4. Enter a brief discussion of your concern, then click Let's talk.
  5. Choose a way to contact us.

Learn more about paying employees electronically through this article, Pay employees and contractors with direct deposit. It includes other related topics for additional information.

 

Don't hesitate to leave a comment below if you have follow-up questions. I'm always around to help ensure your success.

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