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FPTCPA
Level 1

How to confirm tax form 941 has been successfully e-filed through Quickbook Desktop?

Upon my initial attempt at e-filing of the 941 report through QuickBooks Desktop, I received an email from QB Payroll Service confirming successful processing by the IRS agency. However, it lacked the customary acknowledgment number typically provided by the IRS for W-2 e-filings via QuickBooks.

 

Additionally, unlike my experience with W-2 filings, where the QuickBooks audit trail promptly reflects an "Agency accepted" status post-filing, the audit trail for the 941 form continues to display a "Submitted to Intuit" status even after one week, despite the reception of the acceptance email from QB.

 

What is the way to know for sure whether my form 941 has indeed been successfully e-filed and processed by the IRS?

3 Comments 3
JorgetteG
QuickBooks Team

How to confirm tax form 941 has been successfully e-filed through Quickbook Desktop?

Thank you for reaching out to the Community, @FPTCPA. I appreciate the steps you have taken. I'm here to help you with additional information to ensure that your 941 form was e-filed successfully.

 

You mentioned that you received an email stating that the filing was successful, but your 941 form is still stuck in "Submitted to Intuit" status. This commonly happens when you haven't downloaded any payroll updates. To resolve this issue, I suggest that you get the latest payroll update.

 

Here's how you can do it: 

 

  1. Click the Employees menu.
  2. Select Get Payroll Updates

 

For more information, you can visit this page: Get latest payroll news and updates in QuickBooks Desktop Payroll

 

If the issue persists, I highly recommend that you contact our QuickBooks Support Team. They will be able to further investigate the issue and check on the status of your 941 form. 

 

Here's how you can contact them:

 

  1. Open QuickBooks.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Type in a short description of your concern, then Continue.
  5. Choose a way to connect with support.

 

To ensure that you'll be assisted immediately, I recommend checking our support hours before performing the steps.

 

Furthermore, I'm sharing these resources to help you view your past forms and payments in QuickBooks:

 

If you need any assistance with filing your other forms, I'm available to help you at any time.

Kathy41482
Level 1

How to confirm tax form 941 has been successfully e-filed through Quickbook Desktop?

How do I set up QB desktop to ensure that Form 941 is being properly processed with IRS?
My accountant says QB automatically files this report with IRS—how do I know?
I received two letters saying that Form 941 had not been filed for Quarters 1 and 3; yet IRS received Q2 & Q4????

JanbonN
QuickBooks Team

How to confirm tax form 941 has been successfully e-filed through Quickbook Desktop?

Hello there, Kathy. I'm here to help you with your Form 941 concerns in QuickBooks Desktop (QBDT).

 

Your accountant is right. QuickBooks can automatically file Form 941 with the IRS if set up correctly. Here’s how to get started:

 

To begin, enroll in the IRS Electronic Federal Tax Payment System (EFTPS)

 

  1. You only need to enroll in EFTPS once. If you’re unsure about your enrollment, contact the IRS.
  2. If your business started before 2011, go to EFTPS.gov and select the Enrollment tab. Follow the on-screen instructions to submit your enrollment.
  3. Within 7 to 10 business days, you'll receive your PIN and enrollment number by mail.
  4. After receiving the 4-digit EFTPS PIN, go to EFTPS.gov. Select the Login tab and enter the information needed.

 

Then, please refer to this article for setting up e-filling and if needed enroll in the IRS e-file program: Set up Federal e-file and e-pay in QuickBooks Desktop Payroll Enhanced.

 

Please note that these changes will apply moving forward.

 

You can easily check its status in the Payroll Center.FillingStatus.png

 

Moreover, there are possible reasons for the Q1 Form not being filed with the IRS: Incomplete payroll processing, Form 941 not marked for filing, Incorrect filing settings, and Data entry errors.

 

That said, you'll need to manually file the Q1 form with the IRS. As for the Q3 form for this year, this hasn't been due and will be filed in October.

 

Additionally, you can run payroll reports to get an overview of your business finances.

 

Let us know if you have other concerns about Form 941 in QBDT. We're here to help you in any way we can.

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