I am being charged for payroll services and I have not authorized this charge and do no use this service. I would like to be credited for this charge and it be removed
It could be that you have an existing or active payroll subscription that is automatically renewed.
There are different payroll service features QuickBooks offers depending on the subscription there user subscribes with. You can check our Payroll Service Comparison Table to know if the charge amount is included in your payroll subscription.
If you're not using any of these features, you can follow these steps to cancel the subscription:
From the Employees drop-down menu, select My Payroll Service and click Account/Billing Info.