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Join nowHello there, delucaspizzapub,
On the Banking For Review tab, if the transaction is added instead of matching it to the payroll transaction, it can cause a duplicate or the posting to show twice. Check this article for more information: Match and categorize bank transactions in QuickBooks Online.
You'll want to check as well if you're using the correct account on the accounting preferences.
Here are the steps:
I'll be around if you need further assistance.
MaryLurleenM, I think the question was not to properly categorize DD payroll that is recorded by Quickbooks payroll, not by us. I have the same issue. I scheduled payroll. It is a direct deposit, no checks. Two weeks later, Quickbooks ran payroll, and then recorded direct deposit net payroll pulled from my business account as payroll expense. At the same time, gross wages and taxes were recorded as payroll expense as well. It caused payroll expense number to be incorrect. How do I fix the category in the bank register?
I appreciate you taking the time to post today, Inna!
It's best if our QuickBooks Online Payroll Support can take a look at your books to see why your direct deposit it posting twice. Please contact them anytime next week from 6 AM to 6 PM PT. Check their schedule for some changes as well.
Feel free to reach back out if you have other questions today.
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