I want to turn back my payroll. Can someone assist? Thanks
Thanks for dropping by the Community today, info1391.
If you’re trying to reverse a direct deposit payroll, yes, you can accomplish this task in QBO. Please know you can only do this one if we haven't processed the paycheck yet. We process paychecks the day before the payday at 5 PM PT so you have until 4:59 PM PT to cancel it.
Let me help in deleting the paychecks in your company. Here’s how:
Tap the Payroll menu on the left panel to select Employees.
Hit the Paycheck list link under Run Payroll.
Set the correct date in the Date Range drop-down and click Run Report.
From the list, tick the box of the paychecks you want to remove one at a time.
Choose the appropriate action. Delete: This option appears if the direct deposit has not been processed yet or the paycheck is not a direct deposit. Void: This option appears if you indicate that the check has been cashed.
Mark the box for I understand that this action cannot be undone.
Press Delete Paycheck or Void Paycheck.
However, if the option is unavailable, I recommend contacting our Payroll Support Team. They can assist in correcting your payroll information as quickly as possible.
Click on the Help icon at the top to display the QB Assistant window.
Tap the Talk to a human menu and enter the issue/topic. For example, payroll concerns.
Follow the on-screen instructions to complete the process.
From the option, choose Message an agent for real-time assistance or Get a callback.
If you’re referring to reactivating the subscription or deleting payroll checks, let me share these resources for detailed instructions.