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Join nowGood Morning, @brunosdad86.
Congrats on making your first post here in the Community. Helping out with direct deposits are my specialty. Before you cancel a direct deposit, you should know these deadlines:
Check the status of the Payroll
Cancel or void the paycheck
Note: Remember, the deadline for voiding a check is before 5:00 p.m. Pacific time, and two banking days before the paycheck date.
It's that easy. You can also confirm the check was canceled by going through the steps in this article.
Should you need further assistance, don't hesitate to let me know. Happy Friday!
The direct deposit had already been deducted from my account on 4/11/2020 before I was made aware of it. When I spoke with there bank they said there was no account under that number and should be rejected in 2 business days and refunded to my account. Been 7 days since it was deducted and has not been refunded to my account. What do I need to do to get my refund?
I would have done that if I new it was an issue as I never received notice that it was not a good account. I spoke with Employees bank and they said no account existed under that number and should be refunded within 2 days. It's been 7 business days and have not received the refund. What do I need to do next?
Hello there, @Brunos.
Since doing the steps provided by my colleague above, I highly suggest giving our Merchant Services Team a call for further assistance.
They can pull up your account in a secure environment, which we are unable to do in public forums, and take a closer look at this error prompt. Visit this link to get their most updated contact information: https://community.intuit.com/browse/payments-contact-us.
It'll be always my pleasure to help you here in the Community if you have any other questions about QuickBooks Desktop.
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