Turn on and manage Auto Payroll
Auto Payroll is a feature that allows you to process your payroll automatically without logging in to QuickBooks Online Payroll. You can save the planning and time it takes to pay your employees by using Auto Payroll. You can now choose which employees should get paid automatically - one employee, some employees, or all of your employees.
Note: Auto Payroll does not exist for contractor payments. Please continue the regular workflow for Contractor payments.
Criteria for Auto Payroll
Make sure your QuickBooks Online Payroll meets following criteria:
o You have Full Service (available for most companies), Core, Premium or Elite payroll
o Employees are either salaried or have default hours set
o All employees are on a single pay schedule
o Payroll setup is fully complete
o First payroll has been run
Enable Auto Payroll
If above criteria is met, you will be able to enable Auto Payroll
Note: You can also enable Auto Payroll from the Overview page or after running payroll from the Finish Payroll page.
Here's how it works:
To understand how Auto Payroll will work, there are couple important items to remember:
Every pay period:
Manage your Auto Payroll
Once you have turned on your Auto Payroll, there are few things to keep in mind before payroll runs.
If one of your employees leaves the company or takes some time off, or something changes with your company, you'll need to make changes to your payroll.
Note: You can find your lead time and deadline to edit your payroll in your brief payroll summary email
Make a one-time change
Updating your employees' payroll (recurring change)
Pay an employee manually
If you need to pay your employee with an off schedule payroll, you can pause Auto Payroll for a pay period and pay your employee manually. Auto Payroll will start again with your next pay run.
Turn off Auto Payroll for an employee or altogether
Ensure that you turn off Auto Payroll before the paychecks are created for the current pay cycle (which happens after the cut-off date, stated in the preview email)
If you want to stop paying an employee via Auto Payroll, you need to unenroll them.
If you unenroll all your employees, Auto Payroll will be turned off completely.
Be on the lookout for emails and text messages
If something needs to be updated and addressed with your Auto Payroll, you'll receive an email and text messages from Intuit.
If you subscribed to text messages for Auto Payroll and wish to unsubscribe, please text STOP to 87027. For additional customer support, choose Help in QuickBooks for more targeted support or 1-800-4Intuit.
Do you have a group of salaried employees that are all on direct deposit? We are still looking for customers that would like to try early access to QuickBooks Payroll Auto Payroll. Check out this article above if you're interested in signing up or just want to read more about it.
The only reason I cannot enable this function is what *might* be a typo in the interface, but I cannot trust it.
At one point in the past I had an Axos Business Checking account attached. That account has long since been removed, but I cannot find a way to get QuickBooks to completely "forget" it ever existed.
I now have an account that also happens to start with an "A". It's what should be used for payroll.
The Auto Payroll setup window shows this:
Problem is, the last 4 are correct, but that's not an Axos bank, it's the other one.
When I go in to manually run, it has Axos in the list selected and gives the message basically "yeah, but whatever you put in Settings, that's what we'll use" - great, but I need the interface to tell me WHICH account it's using, correctly.
I suspect if I can get QuickBooks to completely "forget" about Axos, it solves the problem and reassures me. But despite my every effort I can't figure that out.
If I could solve that, I would be open to this function.
Thanks for the response, @megasolutionsllc.
To make changes to your bank account you have on file for your Full-Service Payroll in QuickBooks Online, then you'll have to reach out to our Payroll Support. Rest assured, they have the tools that can pull up your Payroll information and help make changes to your account. This is so that you have the correct bank account for your Tax Payments and Payroll Transactions.
You can let me know how the conversation goes by leaving me a Reply. I'll be here if you need anything else. Have a beautiful day.
You didn't read my post.
The bank account is correct in Settings. The account NUMBER shown is correct. It's the account NAME that's wrong.
This is an interface issue. But it means I can't trust auto because I can't know if it's truly going to try to ping that account (by name) vs. the right account (by number).
What I am saying, is that my screenshot should be sent to the developers to fix it.
Hello there, megasolutionsllc.
Thanks for getting back and making things clear to us.
I'll make sure to take note of this and inform our developers about this feedback.
For future reference, you can also run reports for specific accounts in QuickBooks Online (QBO): Run Reports in QBO.
You can touch base with us if you have any other concerns. I'll always be around to help.
I can clear things out for you, vassili-gorshkov.
Yes, the Auto Payroll feature allows us to e-pay taxes automatically. We pay and file your returns for you in QuickBooks Online.
If you haven't set up this function, you can visit this link for instructions and detailed steps: Use Auto Payroll to pay your employees.
If you need assistance in setting up the Auto Payroll on your account, you can chat with our Support Team.
Please visit this page to select our product and fill out the form to get in touch with an expert: Contact Payroll Support. Select QuickBooks Online and click the link for your payroll plan.
Let me know if you have follow-up questions about the feature by commenting below. I'm always right here to help.
Welcome to the Community, orgilbattulga.
I want to ensure I can provide the best solution to your payroll concern. To get on the same page, I need to gather some information.
What area in the payroll service do you need help with? Did you encounter any errors when processing payroll?
I appreciate any details you can provide. Looking forward to working with you again. Have a good one.
I am not happy with Quick books online "AUTO" payroll. The interface is awful. The QB Desktop version is way easier to use and does not have all the glitches. "What glitches?", you might ask, well the glitch that it cannot accept hours from part time employees who fill different shifts during a week. SO, its NOT actually an AUTO payroll. HOW many companies pay employees exactly the same every week?? Few. SO, Why is this a requirement to have "AUTOPAY"?? because "autopay" can't handle getting the hours from t-sheets and paying them for whatever times the employees work. THIS IS NOT AUTOPAY> I THINK you should qualify the AUTOPAY feature in your SALES pitches since this is the SINGULAR REASON I SWITCHED FROM DESKTOP> I am NOT HAPPY AT ALL. Your costs are astronomical, payments are deducted with no discussion. once QUOL has your bank details, you can't stop them from taking their "auto deductions" - and not least of my complaints is that your service is the WORST... you cannot get hold of a real person, certainly not on the phone, and the chat "HELP"...is careless and the information is almost always a LINK to self help or the FAQs... SO FRUSTRATING. There is NONONE to talk to about the bank debits, no one will ever discuss a refund. I am sick that I purchased this software. I wish I had never even tried to move from DESKTOP.
Good morning, @Christinewiltz.
Thanks for joining in on this thread. I hope your week is going well so far.
Since you've tried refreshing the page and the issue is persisting, I recommend contacting our Customer Support Team. They'll be able to use more advanced tools to look further into your account to help you out. Here's how:
Afterward, they'll be in touch with you as soon as possible.
Let me know how it goes. I want to make sure all of your concerns are addressed. I'm only a few clicks away if you need me. Take care!
Thanks for joining on this thread, @aleggett.
I'm happy to tell you that communicating with our Customer Care Team is included in your QuickBooks Online Plan. That being said, there's no cost to reach them.
See the screenshots below for the free features that you can use on your plan.
You may refer to this article: QuickBooks Features.
Ensure to call them within business hours to guarantee we can cater to your concern promptly.
I've also added an article that might help in handling your QBO account such as your payroll, banks, etc.: Help Articles.
Feel free to let me know if you have other questions about your account. I'm willing to help you out. Keep safe.