Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowWhen attempting to complete the mandatory payroll info update, I click “update now” and this is the result:
Error 80000
I have attempted to contact support and all I can get is a recording that emails me a link of suggested fix that doesn’t help me.
Solved! Go to Solution.
I can help you in resolving the error you have to successfully update your payroll account info in QuickBooks Desktop (QBDT), @cardrken.
To fix this error, I suggest updating QBDT to the latest release. QuickBooks provides maintenance release and product updates to fix known issues, add features and enhancements, as well as update compliance information.
To manually update:
Once done, close and reopen QBDT. To install the updates, select Yes. You can now restart your computer for the changes to take effect.
For more information on how to check if you have the latest release and on how to schedule future automatic updates, refer to this article: Update QuickBooks Desktop to the latest release.
Here's more information about updating your payroll account information: Understand why you need to update your account info for payroll.
Don’t hesitate to visit us again here in the Community if you have follow-up questions with updating your payroll and any other QuickBooks concerns. I'm always here to help. Take care and have a great rest of the day!
I can help you in resolving the error you have to successfully update your payroll account info in QuickBooks Desktop (QBDT), @cardrken.
To fix this error, I suggest updating QBDT to the latest release. QuickBooks provides maintenance release and product updates to fix known issues, add features and enhancements, as well as update compliance information.
To manually update:
Once done, close and reopen QBDT. To install the updates, select Yes. You can now restart your computer for the changes to take effect.
For more information on how to check if you have the latest release and on how to schedule future automatic updates, refer to this article: Update QuickBooks Desktop to the latest release.
Here's more information about updating your payroll account information: Understand why you need to update your account info for payroll.
Don’t hesitate to visit us again here in the Community if you have follow-up questions with updating your payroll and any other QuickBooks concerns. I'm always here to help. Take care and have a great rest of the day!
Thank you. This solved my issue.
I have an error code of 80000 and have tried this update to desktop 2 times now with the same results. Any other suggestions?
I have tried this desktop reset 2 times and still have the error code 80000? Any other ideas?
Thanks for following the steps shared on this thread, @Ambulance. We can download the QuickBooks Tool Hub to help fix common errors.
Here's how:
Then, use the QuickBooks Install Diagnostic Tool. Here's how:
After that, update QuickBooks Desktop to the latest release.
If the issue persists, I'd recommend contacting our Customer Care team to help you check what's causing this to happen and help you resolve the issue.
Let me know if you have any other questions. I'll be here to answer your next posts. Take care.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.