This isn't the kind of experience we want you to have, @elmajaguesurf.
I'd still recommend contacting our payroll support team so we can create a ticket for you. This way, we can verify your account and investigate further.
Please use this link to reach out: Contact the QuickBooks Online Customer Support team.
In the meantime, you can e-pay your taxes directly to your state website. I'm also adding this handy article about the commonly used articles to get started with Payroll.
Please know that we're always here to help you so don't hesitate to reach us anytime. Thanks for posting and have a lovely day.