Not finding a local school district for a new employee

Thanks for reaching out the Community, dwiegand.

May I know what state you're referring to? Any additional details will be greatly appreciated.

The school district tax of your employees is based on where they live and work. There are some cities that don't have this tax that's why you can't find it in the system. You can follow the steps below on how to set up a local tax to your employee:

1. Select Workers from the sidebar menu.
2. Click Employees.
3. Choose the employee's name.
4. Select Edit (Pencil) icon under Employee details,
5. Click Edit (Pencil) icon on the question about employee's withholding.
6. Go to Local Taxes and select the local tax jurisdiction.
7. Hit Done.

I've attached an article that will give you more information about the state payroll tax compliance.

If you have any other questions or concerns, just let me know and I'll be glad to help.

You do not have a radio button for Galion City School District in Ohio.  See attached

Thanks for the screenshot, @dwiegand.

Let me route you to the best support available to get this addressed right away. I recommend contacting our support team.

They have the tools to check your account and further investigate why you don't have the Galion City School District in your end. Let me guide you how.

In your QuickBooks Online (QBO):

1. Click the (?) Help icon.
2. Click Contact Us.
3. Enter a brief discussion of your concern and click Let's talk.
4. Then choose your preferred way to get in touch with them. (Start a chat or Get a callback).

I've also added this article for additional reference of the overview setup and calculation of Ohio local taxes.

If you need further help with your QBO account, I'm always here ready to help. Take care!