I have seen many answers to this issue but none of the have worked for my business yet. We recently transitioned into Quickbooks enterprise from another ERP system. At the transition point our state withholding taxes were handled sometimes under the Payroll liabilities process of quickbooks and sometimes paid by check online or bank transfer. This has resulted in an overdue message indicator on the "Pay Taxes & Other Liabilities" screen I know these withholding taxes have been paid to the state entities and I know the correct entries have been made in the general ledger. I have tried many of the helps i found online to clear this up and i make one go away and 2+ come back. Can someone give me a way to make these red overdue indicators go away!
Hi there, @vgardner218.
The taxes may keep appearing if liability schedules are created when setting up payroll. To fix this, you can enter historical tax payments to remove paid liabilities showing as overdue in the Pay Liabilities section, and to mark them as paid. Also, if it shows more transactions after the correction, its probably because the date entered is incorrect.
To avoid this, you can run the Payroll Liability Balance Report to view the unpaid liabilities. From there, you can filter the report by month or quarter to enter the liabilities quickly.
After that, you can record all tax payments for that date in the Prior Payments of Taxes and Liabilities window. Here’s how:
You can refer to the following article for the detailed steps, as well as some screenshots for some steps: Enter historical tax payments in Desktop payroll.
I've also attached some articles below about paying scheduled liability and payroll forms electronically:
Stay in touch if there's anything else I can do for you. I'll be happy to help you some more. Have a great day ahead.
I tried this fix and it has cleaned it up a little. Now I am stuck in a loop where I clear one "Overdue" error message and another one pops up. Then i clear that one and the previous one pops up. I am stuck in the middle of "Overdue" error messages. I know that all of these have been paid and that we do not owe any amounts to the states but I simply cannot get the "Overdue" error message to stop. There MUST be a way to just delete the message and be done with it!
Hello there, vgardner218.
It's possible that the dates used to enter Prior Payments are incorrect reason why the overdue warning continues to show. To stop this message, make sure the dates of your Payment Date and For Period Ending.
All the resources that you need to learn about entering prior payments and resolving this message overdue are provided by the previous representative. Feel free to visit the links shared above.
If you have additional questions about this, just drop a comment below. Please know that I'm here to lend a hand. Have a great weekend ahead.
The amount that is showing as Overdue is the net amount of two different payments and i cannot get the specific date of the transaction. I took each payment through individually and followed the list you provided and it did not clear the overdue error.
Thank you for following and sharing the details you've taken so far, @vgardner218.
Since you're still unable to get rid of the overdue message of your payroll liabilities, I'd recommend contacting our Payroll Care Team.
From there, someone will help you identify the root cause of why you're unable to remove it completely with the screen sharing tool they have. Also, he/she will help you determine the correct date of your payroll liability and record them properly.
Thus said, here's how you can contact our dedicated support:
As always, you can visit our Help Articles page for QuickBooks Desktop Payroll if in case you need some tips and related articles for your future tasks.
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.