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CathyBranch
Level 2

Payroll Subscription Fee

This may be a silly question, but do the monthly Enhanced Payroll subscription fees that are deducted from my bank account get automatically added to Quickbooks Desktop Pro 2020 or do I need to manually deduct it by using the Write Check feature?

 

if I need to do it manually, what expense item in Chart of Accounts do I need to apply it to?

 

Thank you

Solved
Best answer July 16, 2020

Best Answers
Maybelle_S
QuickBooks Team

Payroll Subscription Fee

Hello there, @CathyBranch.

 

QuickBooks Desktop (QBDT) automatically downloads the expense transaction (subscription fees) if you've connected your bank account using Bank Feeds. Once downloaded, you can now categorize it.

 

However, if your bank account is not connected, you can manually create the expense transactions using the Write Check feature. To do this, I'd recommend seeking assistance with your accountant to help you choose the right account you'll be using.

 

I've added these articles that can help you connect your bank and create a check:

Feel free to drop a comment below if you have other questions. I'm always happy to help. Take care.

 

You can also follow these steps if you want to unlink the unapplied credit from your invoices.

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7 Comments 7
Maybelle_S
QuickBooks Team

Payroll Subscription Fee

Hello there, @CathyBranch.

 

QuickBooks Desktop (QBDT) automatically downloads the expense transaction (subscription fees) if you've connected your bank account using Bank Feeds. Once downloaded, you can now categorize it.

 

However, if your bank account is not connected, you can manually create the expense transactions using the Write Check feature. To do this, I'd recommend seeking assistance with your accountant to help you choose the right account you'll be using.

 

I've added these articles that can help you connect your bank and create a check:

Feel free to drop a comment below if you have other questions. I'm always happy to help. Take care.

 

You can also follow these steps if you want to unlink the unapplied credit from your invoices.

CathyBranch
Level 2

Payroll Subscription Fee

Thank you!

CathyBranch
Level 2

Payroll Subscription Fee

Thank you! 

jpgra
Level 1

Payroll Subscription Fee

I would like to talk to someone on the telephone on how to renew my Payroll Fee Enhanced subscription that runs out on 4/23/2021. I have had someone send me links to support people and it doesnt work for me. I need to talk to a human being on the telephone.

Maybelle_S
QuickBooks Team

Payroll Subscription Fee

Thanks for joining the thread, @jpgra.

 

You can get in touch with our representatives by going to the Help menu in QuickBooks Desktop (QBDT).

 

Here's how:

  1. Open QuickBooks file.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter a brief description of your issue, then click Let's talk and then choose a way to connect with us.

For more information on the availability of our support, feel free to check out this article: Support hours and types.

 

Take a look at this article to know more about the Payroll subscription: Update or Renew Your Subscription.

 

You may also check this link on how to get the newest payroll tax table in QuickBooks Desktop Payroll to stay up to date: Get the latest payroll tax table update.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

howardmccall
Level 1

Payroll Subscription Fee

I think this is for MccallOrganization.com or Capitalrealtynm.com or howardmccall or CapitalHomes.

I can't use your payroll fee for $549.53.  my accounting person who was my bookkeeper until last July 30th has retired and I do not know how to even run payroll.   I have one man working for me and you expect me to pay for 1 employee and an owner that doesn't even know how to turn it on??????????????????????/

 

 

this was charged on my card ending in 9578 on 2/16/2023.  Please remove it and don't make me have any more strokes over this.  It isn't right.  my phone number is [phone number removed] if you would like to call me.  Howard McCall

FateCandylaneT
QuickBooks Team

Payroll Subscription Fee

I hear your sentiments, Howard. Let me ensure you are pointed in the right direction for assistance with these charges on your account.

 

Since payroll charges fee issues require confidential information such as credit card numbers, we can't provide and gather information from here as this is a public Community forum. Thus, I'd recommend contacting our QuickBooks Payroll Support team. They have the tools to pull up and verify your account to check where these charges are. 

 

Here's how you can reach them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account and select Continue and then Continue with my account.
  6. We'll email you a single use code. Enter your code and select Continue.
  7. Select to chat with us or Have us call you.

 

Also, to get more details about Intuit charges in your credit card or bank account, you can check out this article: Understand Intuit charges on your credit card or bank statement. You'll want to consider looking for an accountant to help you assist in all of your payroll tasks. They can guide you in processing and running your payroll seamlessly.

 

Moreover, I've added this reference to help you review your business payroll data and run reports: Run payroll reports.

 

You're always welcome to reply in the comments below if you require additional assistance running your payroll tasks. We'll be delighted to help you anytime. Have a good one!

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