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Level 1

payroll taxes not deducted suddenly

seems for some reason my payroll taxes/ deductions not taken our this payroll

 

Solved
Best answer 12-14-2018

Best Answers
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Level 7

payroll taxes not deducted suddenly

Have you tried updating both your QB and Payroll?

View solution in original post

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Level 1

payroll taxes not deducted suddenly

I did the payroll updates that pop up to remind me

 

View solution in original post

44 Comments
Highlighted
Level 7

payroll taxes not deducted suddenly

Have you tried updating both your QB and Payroll?

View solution in original post

Highlighted
Level 1

payroll taxes not deducted suddenly

I did the payroll updates that pop up to remind me

 

View solution in original post

Highlighted
QuickBooks Team

payroll taxes not deducted suddenly

Hi there, kirsten_medlock.

 

Thanks for reaching out to us. I'm here to help ensure correct taxes are calculated so accurate amounts are paid and filed to the IRS.

 

Good to hear that you've already download the latest payroll tax table in QuickBooks Desktop. What we need to try next is to revert your employee's paycheck, this is to refresh your payroll information and for the taxes to calculate. 

 

To do this, here's how:

  1. Open your employee's Payroll Information.
  2. Right-click the name of your employee which highlighted in yellow. 
  3. Select Revert Paycheck

 

If the issue still persists, I encourage you to contact our QuickBooks Desktop Payroll Support Team. They have additional tools to investigate this and process another troubleshooting steps if necessary.

 

Here's how you can contact our support: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

Please let me know how it goes. If you have any additional questions about the taxes calculation in QuickBooks, don't hesitate to leave a comment below. Have a good one.

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Level 1

payroll taxes not deducted suddenly

fix it

Highlighted
Moderator

payroll taxes not deducted suddenly

Hi there, @dexter2.

 

Thank you for getting back to the Community. I'm glad to know that your payroll is now calculating your taxes correctly. 

 

The Community is always here if you need more assistance with payroll. I'd be delighted to be your guide once again. Have a great day. 

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Level 1

payroll taxes not deducted suddenly

How do I get the taxes to come out on my payroll

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QuickBooks Team

payroll taxes not deducted suddenly

Let's make sure get your taxes show in your payroll, Sheryl5.

 

To do this, kindly follow the steps that my colleague @JanyRoseB provided above. Those steps can help us get your taxes display in your employee's paycheck. 

 

Just let us know if you have further questions with this. I'd be right here anytime. 

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Level 1

payroll taxes not deducted suddenly

Yes ran latest update.

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Level 1

payroll taxes not deducted suddenly

I have done all updates

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Level 1

payroll taxes not deducted suddenly

before I do anything I just noticed that it says my subscription is inactive. I am paid through July of 2020. can this be fixed

Highlighted
QuickBooks Team

payroll taxes not deducted suddenly

Hello there, @coldstonejohn.

 

Let's ensure payroll taxes will calculate correctly when running payroll in QuickBooks Desktop (QBDT).

 

QuickBooks won't calculate the payroll taxes accurately since the status of your subscription is inactive. To allow payroll taxes to calculate accordingly, you can start by re-validating your payroll service key. Here's how:

 

  1. Open your QuickBooks.
  2. Go to the Employees menu.
  3. Click on My Payroll Service.
  4. Click on Manage Service Key.
  5. Under the QuickBooks Service Keys page, click on Edit.
  6. Remove the service key listed, and re-enter the correct service key.
  7. Click Next until you'll reach on Finish.

Once completed, you'll need to download the latest payroll tax table version. For the steps, you can check this article: Download the latest payroll tax table.

 

After, check the status of your subscription and try running payroll again.

 

If the problem continues, I highly suggest getting in touch with our Payroll Support Team. This way, they'll be able to check the status of your subscription further.

 

For the support's contact information, you can check it here: Contact the QuickBooks Desktop Customer Support Team.

 

Let me know if you have any other payroll or QuickBooks questions. I'm just a few clicks away to help!

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Level 1

payroll taxes not deducted suddenly

Can someone PLEASE tell me how to get to the window where I can click on each employee and "REVERT" paycheck? Unfortunately, I already sent all my paystubs via email (as usual), but no Federal Taxes were deducted.

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QuickBooks Team

payroll taxes not deducted suddenly

Hello JLove, 

 

The Revert option only shows if you're still on the process of running payroll. Let me walk you through how to revert it:

  1. Go to the Payroll Center and select the Pay Employees tab. 
  2. Click Resume Scheduled Payroll
  3. Right-click on the employee's name and select Revert Paycheck. 

We can delete and then recreate the paycheck if it was already processed,  wasn't issued and en-cashed by your employees yet. You can check this article as your reference: Delete or Void Paychecks.

 

Additionally, QuickBooks calculates the federal withholding based on these factors:

  • Taxable wages
  • Number of allowances/dependents
  • Pay frequency
  • Filing status

Then, let's check why the taxes didn't calculate. It can be: 

  • Total annual salary exceeds the salary limit.
  • Gross wages of the employees last payroll are too low.
  • The latest payroll update wasn't ran, to keep your taxes updated

If you need more help, please let me know.

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Level 1

payroll taxes not deducted suddenly

We recently switched all our books to a new quick books. Once we entered the YTD amount for each employee from our previous books into the new, QB no longer enters the taxes. How can this issue be fixed?? We are now having to enter hours into the old one to be able to write paychecks from the new.

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Anonymous
Not applicable

payroll taxes not deducted suddenly

I'm here to help, @KD17.

 

The tax calculations were based on the payroll data and transactions you entered. If your employee's year to date tax information is incorrect, you may need to verify the accuracy of taxes setup on your employee's profile. 

 

Please refer to this article for the steps: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

 

For other related discussions about payroll taxes and historical tax payments, you can also check out the following articles below. 

 

Enter historical tax payments in Desktop payroll

 

How QuickBooks calculates payroll taxes

 

This should get you pointed in the right direction. You can always get back to me if you have additional questions about your tax calculations. I'm here to help.

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Level 2

payroll taxes not deducted suddenly

I had the same issue, however my concern is once the checks are corrected in quickbooks how do you compensate for the corrected checks not matching the checks already issued and cashed by employees.  I am concerned that even if I correct them in quickbooks my reconciliations will be off because the bank statement will reflect the check amounts with no taxes deducted and my quickbooks will reflect the corrected check amounts with taxes deducted. 

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Moderator

payroll taxes not deducted suddenly

Thank you for joining this thread, @PalmettoProCon!

 

There are two scenarios you can consider when creating payroll corrections that'll help you handle your reconciliation. I'm here to share them and help you from there.

 

Firstly, if you're employee wages have been taken out from your bank account, I'd suggest do not make any payroll corrections. This helps you reconcile your bank account with no issues.

 

With this, you can inform your employees that you'll be adding two deductions for their next paycheck. One for the deductions of their current monthly wages and the other would be the previous monthly deductions you're unable to add on their paychecks.

 

However, if you wish to proceed with the payroll corrections, it'll result in an adjustment when reconciling your bank account. To fix your reconciliation, you can contact your employees to deposit the total amount of deductions. Those deposited amounts will be the adjustment when reconciling your bank account.

 

Additionally, here's an article you can read to learn more about your bank reconciliation: Reconcile Bank and Credit Card Accounts.

 

Know that you can always visit our Help Articles page for QuickBooks Desktop in case you need tips and related articles for your future tasks.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

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Level 1

payroll taxes not deducted suddenly

I had the same thing happen. All checks were direct deposit or have been cashed.

How do figure the amount needed to be deposited and correct it on the employees account?

Highlighted
Moderator

payroll taxes not deducted suddenly

Thanks joining this thread, td9852.

 

Let's run the Payroll Item Detail report to get the information we need. Here are the steps:

  1. Go to the Reports menu.
  2. Select Employees & Payroll.
  3. Choose Payroll Item Detail.

Please see attached screenshot for your reference:

After generating this report, you can get your employee's paycheck details.

 

If you need help in customizing your reports, here's an article for your guide: Customize reports in QuickBooks Desktop.

 

I'll always be around if you need more help with managing your payroll and other QuickBooks related concerns.

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Level 1

payroll taxes not deducted suddenly

This does not help, I can see the report and the taxes were not withheld.

I created new checks on the same pay date with the taxes withheld. I then could

make my liability payments per those checks. How do I adjust the fact that I have

2 paychecks on the same date  with the one's without withholding already cashed????

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Moderator

payroll taxes not deducted suddenly

Hi there, @td9852.

 

When you have a paycheck without taxes calculated, QuickBooks enters adjusted amounts on the next paycheck. So, if you use this amount to pay your payroll liabilities for the paychecks without taxes, the tax amount you could pay is for 2 paychecks. 

 

To correct this, you can delete the new paychecks and make a liability adjustment to correct the taxes. This solution is possible if you created the new checks manually.

 

First, we need to get the amounts you need for the adjustment. To get the taxes deducted for federal and state withholding taxes, run the Payroll Detail Review report. Make sure the From and To date in the report is the paycheck date. After that, print the report and delete the new paychecks. 

 

To get the correct tax amounts for each item with flat-rate, refresh the Payroll Detail  report. Then, multiply the amount in the Wage Base column with the Payroll Tax Rate. Take note of each amount.

 

After that, please refer to this article to make a payroll liability adjustment: Adjust payroll liabilities in QuickBooks Desktop. Please go directly to Step 2: Adjust your payroll liabilities. You can also use it to make sure your liabilities are updated, correct a payroll liability check, and related articles. 

 

Once done, reduce paycheck wages for an employee who has no taxes. You may set your employee's expectations that you will deduct taxes on their previous payroll to their next paychecks. To do that, you can add a deduction item.

 

Here's how to create a deduction item:

 

  1. From the Lists menu, select Payroll Item List.
  2. Click Payroll Item and choose New from the drop-down.
  3.  Select Custom Setup and click Next.
  4. Mark the Deduction radio-button and hit Next
  5. Enter the item's name and click Next.
  6. Select tax tracking type None, then click Next.
  7. Click Neither and Next.
  8. Choose the net pay radio button and click the Next button. 
  9. Keep the default rate and limit to zero then hit Finish

Then, add the new deduction payroll item to a paycheck for the affected employee with the total tax adjustment. 

 

Drop me a comment below if you have any other questions. Have a great day.

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Level 1

payroll taxes not deducted suddenly

There is no revert option?

Highlighted
Level 1

payroll taxes not deducted suddenly

There is no revert option and it keeps saying my subscription is no active but has been updated.

Highlighted
QuickBooks Team

payroll taxes not deducted suddenly

Thanks for the additional details, EP11.

 

The alert message you received triggered the non-calculation of taxes. Let's take care of it first, so you can get back on creating paychecks.

 

You can click on the alert and hit Reactivate Account or whatever instructions you see in there. This will bring you to the Account Maintenance page, where you can check the status of your payroll subscription. If you see the word Reactivate (even your subscription is updated), click on it. Check your payment details and submit it. You can refer to the detailed instructions in this article: Update or renew your subscription. Then, please go to the section that talks about the alert you see in QuickBooks.

 

When you log out from the Account Maintenance page, your payroll service will resync with the system and revalidates your payroll service key. When the alert is gone, you can go back to creating paychecks.

 

Please feel free to share an update after doing the steps in the article. You can also run reports, like Payroll Summary, after creating paychecks.

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