QB informed that it failed to set-up paid family medical leave payroll functions in time for the program's start-date of January 1, 2021 in CT. How will this be fixed?

Hi there, rwr2. Thanks for providing detailed information about your concern.

I can see that you posted twice in this forum about setting up Paid Family Leave for CT. As mentioned by my colleague Mark_R on this thread https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-do-you-set-up-paid-f..., right now, CT Paid Family Leave for your employees isn't supported in QuickBooks. 

On the other hand, the state of Connecticut has implemented a new standalone Paid Family Leave program, which is funded by the collection of taxes from the employee that goes into effect on January 1, 2021. For more details on this, visit this site: Connecticut's Paid Family Leave.

For additional reference about setting up your payroll to track the paid family leave in Connecticut, please check out this article: Track Connecticut Paid Family Leave.

You can always visit us here if you have any other concerns. I'm here to help. Have an awesome day!