Hi there, c-neidermann.
Thanks for stopping by the QuickBooks Community. If you're trying to reach our support team on the phone, you'll have to prompt the call me back feature in product. To do so, follow these steps:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Enter your concern, then select Let's talk.
- Select Contact Us to connect with a live support agent.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
While you're waiting to hear back from them, you can post your question here and we're happy to assist you. Thanks for stopping by and we look forward to assisting you further.