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ablehome1
Level 1

Tax table update and QB update in general

I am confused how the QB desktop software, WITH AUTO UPDATES TURNED ON, can make a paycheck with zero taxes(help desk told me it is caused by an out dated tax table).

 

If that is the case what is the value in turning on auto update.

 

Am I confused or is this a glitch?

3 Comments
JasroV
QuickBooks Team

Tax table update and QB update in general

Thanks for sharing the details with me, @ablehome1.

 

I see the importance of having your taxes accurate. Rest assured I’m here to help and guide you out of your confusion.

 

I have some steps that we can perform to get around this issue. I recommend running the Verify and Rebuild utility tool. This tool easily identifies uncommon issues within your company file and fixes them right away. To start, you can follow these steps below:

 

To Verify:

  1. Go to the Window menu.
  2. Select Close All.
  3. Navigate to the File menu.
  4. Select Utilities.
  5. Click Verify Data.

To Rebuild:

  1. Go to the File menu again.
  2. Select Utilities.
  3. Then click Verify Data.

You can also check this article for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.

 

Let me also share with you this link that can guide you in processing your payroll effectively: Get started with Payroll.

 

In case you need further help creating paychecks in QBDT, you can always tag me in your reply. I’ll be around ready to assist you. Keep safe and stay well.

ablehome1
Level 1

Tax table update and QB update in general

Sir, thank you for the response, but I'm not clear on how the rebuild utility will fix the suspected problem with the software, as stated below:

 

QBDT allows payroll to be processed w/o tax table being up-to-date, which is why, at least I was told by QB rep, taxes were not calculated on my most recent payroll.

 

In my mind if tax tables can't be auto updated, there should not be a button for auto update and users should be 'warned' to run update before processing payroll.

 

Please advise if I'm missing something.

AlcaeusF
Moderator

Tax table update and QB update in general

Hello @ablehome1,

 

Welcome to the Community. I can provide some clarification about the updates in QuickBooks Desktop.

 

The Automatic Update option is designed to ensure the software is up-to-date and has the latest features and fixes. However, the payroll updates aren't part of it because its only applicable for users with an active payroll subscription.

 

Tax table updates help ensure the program follows all current laws that affect payroll calculations. We recommend keeping QuickBooks and tax table updated at all times to avoid any unexpected behavior.

 

If your recent payroll is already provided to your employees, the adjustments should reflect to the next pay date. It should include the missing taxes.

 

I can see how beneficial having a button for auto-update and being warned to download the recent tax table during payroll. We always update the features in QuickBooks, and this preference might be added in the future.

 

As we assess this, I suggest you visit our New Features section (click the Help tab at the top, then select New Features) to stay updated with all the changes that are being made.

 

Also, for additional reference, you can use the following articles to learn how to fix paychecks with taxes not calculating, as well as incorrect wages and taxes in QuickBooks:

 

Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.

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