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Connect with and learn from others in the QuickBooks Community.
Join nowHello metalglassrd,
Based on the online translation, your concern is about updating your subscription's payment method: "I am having trouble registering credit card to make subscription payment".
Credit and Debit cards are the accepted payment methods for QuickBooks Online. Examples of these cards are:
They must have a US-based billing address excluding US territories. You can view this article for other forms of payment: Subscription payment options for QuickBooks Online.
If you meet the qualification of the payment methods, we can do a browser troubleshooting. Though cache boosts browser processes, it might also cause issues when piled up. Here's how to get rid of any cache related issues:
If the same thing happens, I'd appreciate additional details about the issue such as error message or code.
¿Dónde está uicada tu companía?
Hola estoy en Republica Dominicana.
Aún sigo teniendo problemas con la subscripción. luego de rellenar todos los datos para actualizar el metodo de pago le doy clic al boton verde "confirmar tarjeta" y no pasa nada. Por lo tanto la tarjeta de credito no se registra. Ya intenté borrando el caché, con otro explorador y con otra computadora.
[screenshots removed]
Gracias por volver a la Comunidad, screenpro.
Según la captura de pantalla anterior, puedo ver que está recibiendo un error e intenté traducirlo usando el sitio web de transacciones en línea. Hay cosas que tendremos que averiguar por qué sucedió.
Por mucho que quisiera ayudarlo con esto, se recomienda contactar a nuestro especialista para encontrar una solución a este problema. Por favor considere seguir estos pasos para ponerse en contacto con ellos:
Sepa que hemos eliminado las capturas de pantalla que ha agregado anteriormente, ya que contiene información personal. La Comunidad es un foro abierto donde todos pueden ver cualquier información que publique. Antes de agregarlos aquí, sería mejor cubrir algunos detalles personales o comerciales. Es una forma de evitar fraudulentos.
Además, tenga en cuenta que estamos utilizando un traductor en línea para comprender mejor su pregunta y responderla a través del idioma inglés.
Siempre puede etiquetarme en cualquier momento que necesite ayuda con QuickBooks Online. Haré todo lo posible para responderte lo antes posible. ¡Cuídate!
For English translation:
Thanks for getting back in the Commnuity, screenpro.
Based on the screenshot above, I can see that you're getting an error and tried to translate it using the online transaction website. There are things that we'll need to figure out why it happened.
As much as I wanted to help you with this, it is recommended to contact our specialist to find a solution to this issue.Please consider following these steps to get in touch with them:
You can check our support hours and types.
Know that we've removed the screenshots you've added above since it contains personal information. The Community is an open forum where everyone can see any information that you posted. Before adding them here, it would be best to cover some personal or business details. It's a way to prevent from fraudulent.
You can always tag me anytime you need help with QuickBooks Online. I'll do my best to respond to you as soon as I can. Take care!
Asegúrese de abrir la versión QBO Global para República Dominicana
https://quickbooks.grsm.io/Dominica
Después de hacer clic en el botón Comprar, debe ver "You're signing up for QuickBooks Online in Dominican Republic (Change)". Haga clic en el enlace "Change" si no lo ve.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.