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Join nowGlad to have you here in the Community, @adamg3.
You'll want to make sure that you've selected the appropriate permission for your location tracking. This way, you'll have the mileage option in your mobile app.
If you're tracking mileage in IOS, you can go to your phone settings then set the phone's location permissions to "Always." Also, enable the Motion & Fitness permission for the most accurate trip tracking.
However, if you're using an Android, go to your phone settings and set the phone’s location permissions to “Allow all the time." And physical permission to "Allow."
Here's an article you can read for more information: Track mileage in QuickBooks Online.
For your future reference, feel free to check out this article to learn how to manually track mileage for multiple vehicles.
If you need any additional assistance while tracking your mileage, you can leave a comment below. I'll be sure to get back to you.
no my answer didn't help me out
I used it on my cell phone for my business and I have another business I want to use it for but it doesn't show up at all. Can I only use it once on my phone?
The mileage tracking can be used for multiple companies, adamg3.
Just make sure that the correct company is open when driving so all trips are recorded accordingly. Follow these steps to switch between multiple companies in the app:
iOS devices
Android devices
Once done, make sure to turn on all the settings to automatically track miles. Let me share these articles as your guide:
Although, you can also follow these steps to manually add a trip if your not using the mileage app:
Don't hesitate to add another reply if you still need with your business trips. We're open 24/7 to make sure you get the help that you need.
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