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Novacomm
Level 1

View my paycheck

How can you delete employees from view my paycheck while still sllowing others to use it? As an administrator is there a way to remove employees that are on there and prevent them from posting any future checks,?

5 Comments 5
SophiaAnnL
Moderator

View my paycheck

You can remove their payroll access, Novacomm.

 

If an employee has payroll access rights, they can still view and work on the Payroll side of QuickBooks. When you remove their payroll access, they won't be able to do any of those tasks.

 

Please take note that this only applies to certain users that you choose to remove. Others can still access payroll as long as you keep their payroll access rights.

 

Here's how to edit a user's log in permissions:

  1. Click Company at the top.
  2. Select Users, and then click Set Up Users and Roles.
  3. In the User List section, click the user's name that you want to remove from View My Paycheck.
  4. Click the Edit button.
  5. Below the Assigned Roles section, highlight all the Payroll access.
  6. Click the << Remove button.
  7. Click OK, and then Close.

Please let me know if you need more help with this. Thanks for dropping by.

deniseg123
Level 1

View my paycheck

I am now working for First Choice home Health and Hospice. I used to work for Alpha and Omega. When I pull up my check it does not register with First Choice. I cant see current pay stubs. Thanks
AlexV
QuickBooks Team

View my paycheck

Hello there, deniseg123.

 

You can view your paystubs through ViewMyPaycheck if your current employer set it up for you. You'll want to reach out to your employer about this. You can also let your employer follow this article for guidance: Invite employees to view paychecks and W-2’s online.

 

Also, let's make sure that your employer is using QuickBooks. ViewMyPaycheck is exclusive for Intuit product users only.

 

If you have other concerns about paystubs, please let me know.

JonpriL
Moderator

View my paycheck

Hi there, @239977!

 

There are two scenarios you can consider before you can view and access your paychecks online. I'm here to share them and help you from there.

 

First off, if you're the employee, you'll have to ask an invitation directly from your employer so that he/she will grant you the access to view your paychecks online.

 

Once you received the invitation, you can check this article to learn more about how you can accept the invitation and access your paychecks online: QuickBooks Workforce - Access your Paychecks and W-2’s Online.

 

Meanwhile, if you're the employer, you'll have to log in to your Intuit account first and invite your employee to access their paychecks online. Let me show you how:

  1. Go to Company.
  2. Select My Company.
  3. Click Sign-in or Manage Your Account.
  4. Enter your Intuit login credentials.

Once done, here's how you can now invite your employees to access their paychecks online:

  1. Go to Employees.
  2. Select Manage Payroll Cloud Services.
  3. Under QuickBooks Workforce, switch to turn on the status.
  4. Click Invite Employees.
  5. Select your employees whom you want to access their paychecks online.
  6. Click Send Invite.

In addition, here's an article you can read to learn more about how you can invite your employees to access their paychecks online: Give Employees Online Access to Paychecks and W-2's.

 

After that, your employees must accept the invitation you've sent. You can share this article to them so they'll be guided on how to do the tasks: QuickBooks Workforce - Access your Paychecks and W-2’s Online.

 

Lastly, you can always visit our Help Articles page for QuickBooks Desktop if in case you need to learn some tips and related articles for future reference.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready help.

Adrian_A
Moderator

View my paycheck

We've received reports from our other users about this issue as well, unable to get paycheck.

 

Rest assured, our engineering team is working to fix this as soon as possible. In the meantime, you can contact our Product Development Support so your company details will be added to the list of affected users. Here's how:

 

For QuickBooks Online:

  1. Click the ? Help icon, then click Contact us.
  2. Enter I cannot view my paycheck as your keyword.
  3. Click Let's talk.
  4. Continue with the on-screen instructions to successfully contact them.

Just a heads up, once this issue is resolved, you'll have to clear your browser's cache before viewing the paycheck.

 

For QuickBooks Desktop:

  1. From the Help menu, select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. In the Ask a question field, enter I cannot view my paycheck as your keyword.
  4. Click Continue.
  5. Select either Message an Agent or Talk to a Specialist.

 

Once I heard a word from our engineers, either I or my colleague will update this thread.

 

I appreciate your patience while we're working to fix this issue. Thank you.

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