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I can guide you to the steps on how to manually pay your taxes, @userdrburnettbridget.
You can go to the Taxes menu in your QuickBooks Online (QBO) account and pay your taxes from there. I’d be glad to guide you how:
You can also read the Pay taxes manually under the QuickBooks Online Payroll Enhanced section in this article: Pay payroll taxes electronically or manually.
I’m also adding this link that you can use to learn some tips on how to pay and file taxes online. Additionally, you can subscribe to our payroll subscription and let QuickBooks handle your taxes automatically.
Let me share these articles that you can read to learn some tricks on how to manage your payroll subscription effectively:
In case you have further questions about filing taxes in your QBO account, you’re always welcome to post a reply in this thread. I’m only a few clicks away from you. Keep safe!
The problem is that it should be filed by QB electronically, but it is showing manually and we do have the payroll services, so I am trying to find out why QB did not file our Arkansas State taxes electronically and how to make sure they do going forward.
I can share a couple of info and steps to ensure you can file your Arkansas taxes automatically, @userdrburnettbridget.
QuickBooks only supports the full-service version of Online Payroll to pay your taxes automatically. For more info, please review this article: Tax payments Online payroll submits for you.
If you already have one and still unable to do it, I recommend contacting our support team. This way, they can review your account securely and pinpoint the root cause of this issue. Before doing so, I recommend checking out our support hours guide to ensure your concern gets addressed right away.
Once ready, here's how to get started:
Once everything's fine, you can access, print, or download your payroll tax forms to save a copy for future use.
I'm always around to lend a hand if you have additional questions about managing your taxes in QuickBooks Online. Take care and have a great day, @userdrburnettbridget.
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