We currently have a credit in our 941 liability account because of an over payment. Is there any way to skip a payment so that we are not over paying them?

Hello there, @77495.

Currently, the option to skip a payment is unavailable in QuickBooks Online.

However, to zero out the liabilities category of your employee, you'll want to process bank deposit to show the refund amount you received in QuickBooks Online.

Here's how:

1. Go to the +New icon.
2. Select Bank Deposit. 
3. In the Add other funds to this  deposit section, fill in the following fields:
     • Received from: Select or enter the vendor name.
     • Account: Select the Accounts Payable account. (Use the account you used for 941 payment)
     • Amount: Enter the check amount. 
4. Hit Save and Close, once done.

For more information about this process, I recommend checking this article: How to record bank deposits.

Also, I'd suggest consulting an accountant if you're not familiar with the process and to ensure your books are correct.

Feel free to post again if you have any other questions. I'll be here in the Intuit Community to help. Have a great day ahead. 

Thank you for the reply, we have not received any credit on the liability. Do I need to request a credit on the account in order to zero out the account?

We have not received a refund on the account. Do I need to request a refund in order to get back on track?

Step 5 is not available, it goes from Step 4 to Step 6, and does nothing but brings it the next quarter.

Hi there, @LakesideTowing. 

Thanks for joining this conversation. I appreciate you for following the steps provided by my peer JonpriL. I'm here to share additional insights about the tax overpayment you can only resolve in QuickBooks Online. 

These are: 

• All federal overpayments (940, 941, and 944)
• State unemployment insurance (SUI) overpayments
• SIT overpayment for some states

Other tax payments you can't resolve are the following:

• Specialized tax overpayments, including state disability insurance (SDI)
• Workers' compensation (WC)

In this case, you'll need to connect with our payroll expert for further assistance. 

I'd also recommend you check pending or unapproved payments that may cause this issue. Here's how: 

1. Select Taxes, then go to Payroll Tax.
2. Click View tax payments you have made.
3. Adjust the date range as needed.

For future reference, you can also read through these articles for additional information on how to resolve payroll tax issues:

• Resolving a tax overpayment
• Resolving a tax underpayment

Come again at any time if you have more questions, @LakesideTowing. I'm always around here to extend my utmost help.