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Level 1

Which Desktop versions provide Billing Rate Levels support

Which Desktop versions provide Billing Rate Levels support? I am currently using Desktop Pro and don't see and option to add billing rates for employees. I found this article:

 

https://quickbooks.intuit.com/community/Help-Articles/Set-up-custom-rates-or-prices-for-employees-ve...

 

It mentions Billing Rate Levels are only available in the Contractor, Professional Services, and Accountant editions. I only see Quickbooks Pro, Premier, and Enterprise available on the QB website.  What am I missing? Any help would be greatly appreciated.

Solved
Best answer 03-02-2019

Accepted Solutions
ProAdvisor

Re: Which Desktop versions provide Billing Rate Levels support

All desktop versions (Premier, Premier Accountant and Enterprise) except QuickBooks Pro.

View solution in original post

9 Comments
ProAdvisor

Re: Which Desktop versions provide Billing Rate Levels support

All desktop versions (Premier, Premier Accountant and Enterprise) except QuickBooks Pro.

View solution in original post

Level 1

Re: Which Desktop versions provide Billing Rate Levels support

Thank you for the quick response!

Level 2

Re: Which Desktop versions provide Billing Rate Levels support

How can I access Billing Rate Levels in Quickbooks Premier 2019?

Highlighted
Moderator

Re: Which Desktop versions provide Billing Rate Levels support

Greetings, @MattO.

 

Thanks for taking the time to visit the Community. There are just a few steps to access the billing rate levels in QuickBooks Premier 2019, and I'd be happy to show you how:

  1. Go to the Lists menu. 
  2. Select Billing Rate Level List

From there, you can create and edit your billing rate levels. For more reference, you can use the following article about this feature, as well as how to create and assign them to your employees and vendors: Set up custom rates or prices for employees, vendors, or customers.

 

Once you associate them with employees and vendors, each time you create an invoice with billable time, QuickBooks automatically fills in the correct rate for each service item.

 

Please feel free to comment below if you have any other questions. I'll be here to help.

Level 2

Re: Which Desktop versions provide Billing Rate Levels support

There isn't a Billing Rate Level List under Lists in my version.

Is it possible to do Billing Rate Levels in Quickbooks Desktop 2019 Premier?

Is there another way?

QuickBooks Team

Re: Which Desktop versions provide Billing Rate Levels support

Thanks for getting back to the Community, @MattO.

 

Allow me to step in and help ensure you're able to access the Billing Rate Level List on your QuickBooks Desktop 2019 Premier version. 

 

All QuickBooks versions provide Billing Rate Levels support except QuickBooks Pro. In this case, possible that you're set to access some selected areas in QuickBooks. 

 

You can contact your QuickBooks administrator so you can ask a permission to give you a full access in QuickBooks. 

 

For additional reference, you can check this article to learn more about QuickBooks Desktop Users and Restrictions

 

However, if you're the QuickBooks admin and you don't have the Billing Rate Level List option, let's perform some troubleshooting steps to resolve the issue. You'll need to rebuild and verify the data in QuickBooks Desktop to remove the empty or damaged information from the file. 

 

Here's how to rebuild the data: 

  1. At the top menu bar, click File.
  2. Select Utilities, and choose Rebuild Data.
  3. Click OK if you receive a prompt to backup your company file. Your computer may display the message QuickBooks is not responding. However, as long as you can see your mouse cursor to move, Rebuild is still ongoing. Wait for it to complete.
  4. Click OK when you get the message Rebuild has completed and process the next troubleshooting steps.

To verify the data in QuickBooks, you can follow the steps in this article: Verify and Rebuild Data in QuickBooks Desktop

 

Please let me know how it goes by adding a comment below. I'll be around to help if you have additional concerns about the Billing Rate Level List. 

ProAdvisor

Re: Which Desktop versions provide Billing Rate Levels support


@vpcontroller wrote:

All desktop versions (Premier, Premier Accountant and Enterprise) except QuickBooks Pro.


 

From the Homepage > List menu on top > Select Billing Rate Level List.

To Add New, select "Billing Rate Level" at the bottom and select New. Or just right-click on list screen and select New.

 

Billing_Rate_level_List.png

Level 2

Re: Which Desktop versions provide Billing Rate Levels support

QB List.PNG So I followed the instructions and successfully rebuilt the data.  I am the Quickbooks admin.  However, there is still no option for Billing Rate Level under Lists.  Is Billing Rate Level really supported with Quickbooks Premier Edition 2019, or is it only for Quickbooks Accountant?  And if it is supported, how can I use it?

QuickBooks Team

Re: Which Desktop versions provide Billing Rate Levels support

Thanks for providing us a screenshot. @MattO.


I appreciate you for going through the steps provided by colleague Jany to sort out the issue. QuickBooks Admin should see this option in their QuickBooks Desktop account. 

 

As vpcontroller stated, all desktop version provides billing rate level support. It's unusual you don't have the Billing Rate Level option in your QuickBooks Desktop account. To get this sorted out, I recommend reaching out to our support team. 

 

They have the right tools to look into your account from a secured environment. From there, they can further investigate why you don't have the Billing Rate Level option and provide the best resolution.

 

Here's how to contact them:

  1. Go to the Help menu.
  2. Select Support.
  3. Scroll down to Need to get in touch? and click Contact us.
  4. Click Need to contact Support? link.
  5. Choose your preferred way to get in touch with them.

Having this option lets you set custom service item rates for different employees and vendors. To learn more about this feature, feel free to check this article for reference: Set up Custom Rates or Prices for Employees, Vendors, or Customers.

 

Also, I'm adding these great resources that can help guide you in your future tasks:

As always, don't hesitate to reach out to us if you have other concerns. We're always here to help you.

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