I'll help you with activating the direct deposit, Ggloria-karlin.
Once you're unable to click Submit, there may be missing information on the form (Example: Zipcode, Industry, and Confirm email address). Let's ensure to expand the arrows ▶️ for each interview and fill out all the Edit links before submitting the sign-up information.
I'll help you review the form. Here's how:
- Click Employees.
- Go to My Payroll Service, then select Activate Direct Deposit.
- Complete and review the form. If asked for the zip code, enter the 5 digits only without the extension.
- In the Verify Your Company Information section, edit the Legal Company Name and Address to add the industry, then edit the Payroll Administrator Information and confirm the email address.
- In the Enter Your Bank Information section, enter the bank account that QuickBooks Payroll debits for direct deposit transactions and fees. This is the account that you use to pay your employees.
- Click the View Agreement link.
- Tick the I have read and agree to the terms of service agreement box.
- Answer the questions provided in the Check Security Limits section, then click Submit.
If still nothing happens, remove all the information, manually re-enter them, then click Submit again.
If it goes through, you'll see a confirmation page that you can print.
For more information, refer to this article on how to set up your company payroll for direct deposit, then select QuickBooks Desktop Payroll.
Get back to this thread if you need more help with setting up the direct deposit.
