Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowSolved! Go to Solution.
Follow up - description of my payroll support call.
I requested a call back at 910am (10 min. after opening). I got a call back within 2 minutes (5 was promised). The agent, “Meeka”, was very helpful. I learned that tax forms are not made available on the customer-facing website until 35 days after end of period, even though the completed forms are visible to the support and back office teams before the due date. This delay, 5 days after the due date, is so that QC can check the forms for accuracy, to avoid penalty and amendment. For example, the IN WH-3 and UC-1 filings will be available to me on Feb. 5. I think she said the WH-1 return will be available 5 days after its due date.
The check date for WH-1 is about 10 days earlier than the due date. This is system-chosen and cannot be changed by a Full Service Core payroll user.
Related web page:
Both QuickBooks Full Service Payroll and Intuit Online Full Service Payroll allow you to view past filed forms, and tax payments that Intuit has handled for you
Access filed tax forms
Note: All forms are available to view or print approximately 35 days after the end of the quarter.
Yes, Don317. I want to make sure this is taken care of.
Our QuickBooks Payroll Support team will be your number one resource for this. I'd suggest reaching out to them so they can further assist you with filing the forms. Here's how to contact them:
Also, check this article to learn more information about compliance with state payroll tax regulations: Indiana Payroll Tax Compliance.
The Community is always here to help if you have any other questions.
The Indiana Tax Compliance page is very helpful, but needs updating. For example, the INTax website (for withholding tax) has now been replaced by INTIME. More importantly, the compliance page states re: UC-1 form
"Send Methods Available in QuickBooks Online Payroll
Filing Methods - Signature-ready form to be printed, signed, and mailed to tax agency.
Payment Methods - Check"
A) This conflicts with the state requirement to enter data electronically on the DWD website - and to pay electronically.
B) It conflicts with the claimed product feature of QBO payroll that unemployment tax is handled electronically. https://quickbooks.intuit.com/learn-support/en-us/usa-state-forms/taxes-and-forms-we-file-for-you/00... says:
"If the form is listed here, it will be completed and filed by Full Service Payroll:
TAX TYPE SUPPORTED FORMS
Withholding WH-1, WH-3
Unemployment UC-1, UC-5A"
----
I will certainly follow advice to contact payroll support ASAP.
Follow up - description of my payroll support call.
I requested a call back at 910am (10 min. after opening). I got a call back within 2 minutes (5 was promised). The agent, “Meeka”, was very helpful. I learned that tax forms are not made available on the customer-facing website until 35 days after end of period, even though the completed forms are visible to the support and back office teams before the due date. This delay, 5 days after the due date, is so that QC can check the forms for accuracy, to avoid penalty and amendment. For example, the IN WH-3 and UC-1 filings will be available to me on Feb. 5. I think she said the WH-1 return will be available 5 days after its due date.
The check date for WH-1 is about 10 days earlier than the due date. This is system-chosen and cannot be changed by a Full Service Core payroll user.
Related web page:
Both QuickBooks Full Service Payroll and Intuit Online Full Service Payroll allow you to view past filed forms, and tax payments that Intuit has handled for you
Access filed tax forms
Note: All forms are available to view or print approximately 35 days after the end of the quarter.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.