Recreate payroll after restored backup

jessexpress · ‎February 19, 2020

I was trying to correct a vendor balance issue and made a mess of some reconciled transactions. I restored a backup to try to start fresh again, but forgot that one of the few transactions that I'd created since the last backup was sending payroll for processing. The restored backup was saved up to the point of "create paychecks" and then "send to intuit".

When I restored the backup it prompted me to get payroll updates, which I did. I then created the paychecks. Now it has this payroll in the queue to send to intuit - but it was sent before I made a mess of the vendor account. How do get QB to ignore the payroll that it keeps wanting to re-send? Paychecks look correct in the employee center, liability balances are correct, and the deposit to intuit is on my register.

MorganB · ‎February 19, 2020

Welcome to the Community, jessexpress.

I'd be glad to provide some info so your payroll is back on track.

Since your checks haven't been submitted to the Payroll service, this can easily be taken care of. I can show you how to remove the checks from the queue:

1. Locate and open the paychecks(s).

2. Click the Delete icon, and choose Delete check.

3. A message will appear, select OK to permanently delete the transaction.

The following link provides additional info about modifying or voiding pay and liability checks.

Please feel free to reach out if you have any other questions.

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Recreate payroll after restored backup

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