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Rejected payroll tax payment

I sent a E-pay payroll tax payment to my state. It got rejected. I know why and want to resend the payment, but don't know how to make this next step. My E-pay "check" shows rejected on its face. Do I delete it? If I do that will it repopulate as a payroll tax liability and allow me to attempt to pay it correctly this time? 

1 Comment 1
QuickBooks Team

Rejected payroll tax payment

Hi there, pdixon.


Thank you for posting here in the QuickBooks Community.


To resend the payment, you'll have to open first the E-payment History window and void the Rejected E-payment.


Here's how:


1. Click the Employees tab. then select Payroll Center.

2. Choose the Pay Liabilities tab.

3. In the Payment History section, select E-Payments tab.

4. If the status is Agency Rejected in the Status column, the agency has rejected the payment and sent a reason code and possible solutions.

5. Click on the Agency Rejected link.

6. Check the payment information and the problem and solution messages sent by the agency.

7. Click Void Rejected E-payment.


Once done, you can now re-submit the e-payment. It is important that you check the status again after the submission.
Please check this article for the steps on how to file tax forms in QuickBooks Desktop: 


Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.​

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