Hey there, accounting302.
When a feature is not responding or it shows blank, we do some troubleshooting steps to resolve the issue. Let's open your account in an incognito or private browser. We recommend this mode since it doesn't store cache.
Here are the shortcut key for each browser:
- Chrome: Press Ctrl+Shift+N
- Internet Explorer or Firefox: Press Ctrl+Shift+P
- Safari: Hold down Command+Shift+N
Once logged in, view the reminder list. If the feature is working, go back to your regular browser and clear the cache. This helps remove any browser-related issues and refresh your browser's settings.
I've got this article on how you can clear them in all supported platforms: How do I clear my browser cache and temporary Internet files?
On the other hand, you can open your company on a different browser.
Please keep me posted and I'll get back to you as soon as I can. Thanks.