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Level 1

Retroactively Apply ERTC With Intuit Payroll Online

The IRS released new guidance regarding the Employee Retention Tax Credit in January 2021, stating that businesses that received PPP funds in 2020 would now be eligible for the ERTC. However, we have already submitted our 941 forms for all quarters in 2020. 


Our accountant recommended asking Intuit Payroll how to handle this, but I haven't found any information. According to two separate colleagues who use Gusto, that program has a simple process to submit a refund request. Is there such an option for Intuit Payroll Online? 

2 Comments 2
QuickBooks Team

Retroactively Apply ERTC With Intuit Payroll Online

Hi there, DallasPaul.


For now, there's no option to create adjustment and retroactively apply ERTC in Intuit Online Payroll. However, you can contact our Payroll Support Team. They can pull up your account and create an adjustment and record the tax credit. Here's how:


  1. Log in to your Intuit Online Payroll account. 
  2. Use this  Contact Us link to reach out to our support team.

Just in case the link doesn't work, fill out this form to chat with an expert.


Feel free to check out this link where you can access some of our Help articles for IOP just in case you might need them:


The Community is always here if you need anything else. 

Level 1

Retroactively Apply ERTC With Intuit Payroll Online

Hello, Have you figured this out? If so, please share what you know.

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