Good Morning, @AmberK.
It's great to see you back in the Community. I hope your weekend is going well.
To properly assist you with this issue, have you followed the steps on how to add paid time off? If you have, please provide me with additional screenshots or other information on this matter so that I can determine the best solution for your business. If not, review and follow the instructions below.
- Go to the Employees menu.
- Pick Employee Center.
- Double-click the employee's name.
- Press the Payroll Info tab, and then Sick/Vacation.
- Enter all the required information. Here's an article with more details: Set up and track time off in payroll.
- Tap OK to record your changes.
In addition, this is a link that can help you and your business out in the future with Payroll.
After doing these steps, it should automatically deduct from their PTO bank. I want to ensure all of your concerns are addressed. I'm only a comment away if you need me. Have a great weekend!