Seriously trying my patience here.. this is some [Removed by moderator]. waiting 45 minutes for a call back while working..

Hi, tchplbg2.

I understand how you want to get a callback as soon as possible.

With our current situation, we have reduced our support hours and have limited staffing. You can contact us using this link: https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/01/433872#M8555

I have also included these help articles for your reference.

Keep me posted if you need further assistance. I'll always be right here to help.