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Level 1


The online program does not deduct state income tax from one of my employees.  all of the others are fine.   the program sets up the state tax withholding automatically from the federal information so I can't find a way to fix it.   Has anyone else had this problem? 

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QuickBooks Team


Greetings, Daisy2.


Thanks for reaching out to us here in the Community. I want to ensure you stay on top with your taxes and payroll.


In situations like this, you'll need to update the employee’s profile for the state income tax to calculate. Allow me to share with you the step by step process.


Here’s how:

  1. Go to Employees at the top.
  2. Select the employee you’re working on.
  3. Click on the Edit button for Taxes & Exemptions.
  4. In the State section, enter the correct Filing Status, Allowances, and Additional Amount.
  5. Once done, click on OK.

By following the resolution steps, QuickBooks will calculate the correct amount of taxes on your employee's payroll.


I've added added a link that will help you effectively manage your payroll: Employees and payroll taxes in QBO.


Be sure to let me know if you have concerns working in QuickBooks. Please know that I'm here to lend a helping hand. Wishing you the best.

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