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Tax Form Worksheets in the 2019 Desktop Version not working. I am getting blank reports.

Tax Form Worksheets in the 2019 Desktop Version not working. I am getting blank reports.

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Anonymous
Not applicable

Tax Form Worksheets in the 2019 Desktop Version not working. I am getting blank reports.

Assuming you're not getting technical connection error messages when the report tries to get the payroll data, make sure you're logged into the file as the Admin user (at least to test.)  If you are and that doesn't work, try Rebuilding the company file from the File | Utilities menu.

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QuickBooks Team

Tax Form Worksheets in the 2019 Desktop Version not working. I am getting blank reports.

I’m glad to see you in the QuickBooks Community, kbirditt.


I can help make sure you’re able to get the data to show up when processing Tax Form Worksheets.


I have a few troubleshooting steps you can try to get this working. The first step is to update the release version of the software to make sure all changes and updates are applied to QuickBooks.


To manually update the software:

 

  1. Go to the Downloads & Updates page.
  2. On Download QuickBooks Desktop page, click on the drop-down for Select Product and choose the QuickBooks version.
  3. Click on the drop-down for Select Version, and choose the appropriate version or year.
  4. Select Search.
  5. Choose Get the latest updates, and Save/Save File to download the update.

Check out the Update QuickBooks Desktop to the latest release article for more information about the process.


When the download completes, double-click to install the update. Then restart Windows for the changes to take effect.


Next, open the company file and download the latest payroll tax. This is to ensure the accuracy of tax calculation, forms, and etc.


Here’s how:

 

  1. Go to Employees at the top menu bar.
  2. Choose Get Payroll Updates.
  3. Select Download Entire Payroll Update.
  4. Click on Update.
  5. When the download is complete, you'll see the message " A new tax table and/or updates to your payroll tax forms have been installed on your computer. Click on OK to read about the changes."
  6. Once done, choose OK.

Now, open the Tax Form Worksheets. If prompted by the Excel security warning, saying macros are not enabled in Excel, follow the directions to enable it.

 

 After performing the resolution steps, you can open the report showing the data.


Stay in touch if you have additional questions about processing tax forms. I'm always here to assist you further. Have a good one.

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