Tax payments that are made outside of qbo using "record tax payments" are not showing up in the check register

@drtbar We understand this has been frustrating for you, and we want to assure you that we're here to help. We've escalated your issue to our Next Level Help team, who will carefully review your Community comments and support history. You can expect to hear from one of our experts soon with next steps.

I forgot to add that I've searched the forums incessantly and found several people with the same problem. All were marked as solved yet none had solutions that worked.

Lindsey from Intuit did reach out to me and I finally have the solution, albeit not one that makes much sense. She has been extremely helpful.

If you make a payment without using the "pay" button on the tax screen, then the payment will not be recorded in your check register, nor will it reflect your tax liabilities.

I can only assume Intuit did it this way to discourage us from making payments without their automated system.

To get the payment to record in your check register, you need to create a separate expense. Use the + button top left on main screen, and then select expense under vendors. She recommended creating a new expense account called "payroll tax correction" or something to that effect, and using that so it will not affect your tax liability accounts, unless you need it to obviously.

At least this will balance the check book literally, and make it so we can reconcile our bank statement. I'm only a month in with qbo, so I'll be watching subsequent payrolls how this works.

I'm trying to post the solution, but the forums keep giving me authentication and "maximum flood limit reached" errors.

I appreciate you revisiting this thread to share how your Tax payment concern was taken care of, Drtbar.

As for the error you encountered while posting in the forum, let's perform some basic troubleshooting steps to ensure that your post went through.

Let's begin by clearing the cache, as this can resolve issues like page loading errors. If the issue persists, consider using a different supported browser, it will avoid problems specific to the one you're currently encountering.

You can check out these articles to learn how to view your filed tax or how to cancel them:

• Cancel or delete payroll tax payments and forms
• View your previously filed tax forms and payments

Please know that the Community is always here if you have any other QuickBooks-related inquiries.