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Level 1

The amount the accountant had me pay on our annual 940 is not the same as my payroll online is telling me to pay and I would like help to fix it.

 
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Moderator

The amount the accountant had me pay on our annual 940 is not the same as my payroll online is telling me to pay and I would like help to fix it.

Glad to have you here, @jncconstructionl. I'm happy to help out.

 

I recommend getting in touch with our QuickBooks Online Payroll Support Team so that they can take an in-depth look at your account to see what might be causing the difference. I've included the steps to contact them below.

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Hit Contact Us to connect with a live support agent.

 

You can keep us updated on what they find here. I'm determined to ensure your success. Take care!

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