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Level 1

The amounts you entered for each quarter don't add up the year-to-date error

I am unable to continue with doing payroll due to the following error

 

"The amounts you entered for each quarter don't add up the year-to-date total that we calculated for you based on the other information you have provided so far. Please review and correct the amounts you enter here. If you need help, please contact us!"

 

I am entering in the correct amount but keep getting that error 

 

1 Comment
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Moderator

The amounts you entered for each quarter don't add up the year-to-date error

Thanks for bringing this to our attention, AZPayroll.

 

We've received reports regarding this error when processing payroll. Our engineers are already working for a fix. I'd recommend reaching out to our QuickBooks Customer Care Team. They'll be able to provide more information about this and add your profile to the list of affected users. You'll receive updates through email.

 

Here's how you can reach them:

 

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.

2. Select QuickBooks Online United States in the upper-right corner of the page.

3. Go to the 1st section and select Running Your Business in QuickBooks.

4. Choose Employees and go to the 2nd section.

5. Get the phone number.

 

Let me know if you have other concerns. I'll be around to back you up.

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