The federal 941 report doesn't show as available. We have a current payroll enhanced product and a new 2020 Pro version. My billing info is correct and we auto renew

I'll help you get your 941 report so you can process and file them, seibertwork.

Let's follow these steps to make sure that the tax form is downloaded in your company file:

1. Go to the Employees menu and select get Payroll Update.
2. Click Download Latest Update.
3. Wait for the confirmation that the update is already complete.
4. Go back to the File Forms tab and check if you can already see the Quarterly 941 tax form.

If you can see the rest of the tax forms except 941, it's possible that it was made inactive. Follow these these steps to make it active again:

1. Click the Forms button just below the list of tax forms.
2. Select Make a New Form Active.
3. Select 941 and click Add Form.

Make sure to go back to the File Forms tab and check if you can already see it. Add a reply below if you need anything else.