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Level 1

The office address has been updated in QuickBooks' employee and company files. An incorrect (prior) office address shows on employee paystubs. Can this be corrected?

 
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QuickBooks Team

The office address has been updated in QuickBooks' employee and company files. An incorrect (prior) office address shows on employee paystubs. Can this be corrected?

Yes, we can still correct this one, @philweintraub.

 

It could be that the paycheck was already been created before the employee's office address has been updated. This can be the reason why the updated office address didn't reflect on your employee's paystubs.

 

If the paycheck wasn't received by your employees yet, we can still delete it then recreate it. Here's how:

 

  1. Go to the Workers menu, then select Employees.
  2. Click Paycheck List under Run Payroll,
  3. Change the date range if necessary. Then, select the paychecks you want to delete.
  4. Click Delete.
  5. Mark the checkmark box to confirm and select Delete Paycheck.

 

Once done, you can now recreate the paycheck to show the updated address on the employee's paystub.

 

However, if your employees already receive their paycheck, their updated address will reflect on there next paycheck.

 

Also, you can run several payroll reports to review some information about your business and your employees in QuickBooks Online (QBO). You can access them by following the steps provided in this article: List of payroll reports and how to access them in QBO.

 

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.

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