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Level 1

This is Crazy, where is the support email link

 
Solved
Best answer February 04, 2019

Best Answers
Moderator

This is Crazy, where is the support email link

Hi @math!

 

 

If you need help in the future, we've recently updated our support experience. The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel. 

 

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4 Comments
QuickBooks Team
QuickBooks Team

This is Crazy, where is the support email link

Hi there, mat.

At this time, the option to contact our Customer Support Team through an email link is unavailable. This option is only available outside the United States region.

However, you can contact us through phone or sending a message to our chat support agents.

Here's how:

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Under What can we help you with section, choose a topic.
  4. Click on Get Phone Number to call us, or Start a Message to contact our chat support agent.
If you have other questions, please leave a comment below. I'm here to help.
Moderator

This is Crazy, where is the support email link

Hi @math!

 

 

If you need help in the future, we've recently updated our support experience. The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel. 

 

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View solution in original post

Level 1

This is Crazy, where is the support email link

listen...there is no "contact us" tab at the bottom window when I click help, then desktop help. It has the pop up window where i can ask a question, then all the different subjects below it, but when I scroll down, there is nothing at the bottom......can someone please help me????? I am desperate, and 3 hours on the chat service has done nothing to help. So far, their solution is to keep repeating the same thing....go to help menu.....my number is [removed].....my email [email address removed]......someone help me

Level 7

This is Crazy, where is the support email link

@ddec34  You are on a speicified Quickbooks ONLINE thread.  Of course those steps aren't going to work for Desktop.   Try the link below.  

 

https://quickbooks.intuit.com/learn-support/en-us/configure-products/contact-the-quickbooks-desktop-...

 

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