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Join nowWe were notified that as of 5/1/21, Intuit Online Payroll would no longer be available and we were offered QB Online Payroll. I "cut the cord" so to speak with Intuit Online Payroll on 4/30/21 and checked the box to move over to QB Online Payroll. But I have NO idea how to access that now.
Now I'm wondering, do you have to be using QB Online vs. QB Desktop to use QB Online payroll? Or may we use QB Online Payroll (like we did Intuit Online Payroll) and export information to our QB Desktop? We do not want to use QB Online for anything other than Payroll at this time. I tried calling QB support but that's not available until Monday, 5/3. Thank you in advance for any help!
Hi there, @nberning.
Let me give you some information and options about transitioning from Intuit Online Payroll (IOP) to QuickBooks Online Payroll (QBOP).
You have two options to continue to use your payroll account.
Option 1:
If you already have a QBOP account, I'd recommend continuing to use the standalone. Let's try to login into QuickBooks to verify if you now have an account since you've checked the box to move over to QBO Payroll.
Here's how:
You may visit this page for more details about payroll transition: Move from Intuit Online Payroll to QuickBooks Online Payroll Core.
Option 2:
If you don't have a QBOP account yet, you have an alternative to subscribing to QuickBooks Desktop Payroll (QBDT). Then export your IOP data to your new account. This way, your accounting and payroll data are united in one program.
To start, let's purchase a payroll account first, then activate it. After that, you can now set up the Export Preference to start exporting the data.
Setting up QBDT Payroll:
Once done, please activate it by following the steps on this article: Activate QuickBooks Desktop Payroll.
IOP set up Export Preference:
For the complete instructions, check out this article: Setup export of IOP data.
You're always welcome to reach out to our Technical Support on Monday. This way, they can walk you through the detailed steps. You may refer to this page: Contact QuickBooks products and services Support.
Additionally, I've added awesome articles about handling your payroll accounts and other related topics.
Notify me if you have follow-up questions about your account. I'm glad to help you out. Keep safe.
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