So I need to file a 941 for this quarter, just like I did in March, but now I get a message "No employees paid in the given year" Which is correct, but I still need to file the 941 for the IRS. Does anyone know how to get it to work like it did last quarter. Thanks,
Hello there, @whschul.
Thanks for posting your question here.
In this instance with the error occurring when trying to file the 941 Form, I recommend getting in touch with our QuickBooks Desktop Payroll Support Team. They have the tools, like screen sharing, to determine what the cause of this issue is.
Here's how to speak to a live agent:
For further information about Form 941, you can check out this article: How QuickBooks populates The 941.
Feel free to follow up with me and let me know how it goes. I'm always here to lend a hand. Have a good weekend!
QB Help told me that the 941 has been updated for the 2nd quarter 2020. Must got to the IRS' website & use the 941 there & upload it to the EFTPS site.
The problem, I'm having is in with QB Accountant Desktop 2019. I don't understand why you can't use the updated 941 to file a previous quarter.
Good day, @xstitch71.
We're unable to use the updated 941 to file a previous quarter to ensure it's accuracy when QuickBooks populates your 941.
Since the forms in QuickBooks Desktop is already updated for 2020. Creating a form for the last quarter is unavailable. However, you can check the old forms that you filed.
To check your Saved Filings, follow these steps below:
Also, you can manually download this form from the IRS website and submit it to them through snail mail.
You can browse these articles for more information:
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around to help.
What ever happened it happened within the last quarter. If I create a paycheck for 1 cent, then I can get it to fill out the 941 for this quarter, but without it. I cannot get pass the "No Employees Paid in the given year messager" I have used QB for 23 years or so, and this is a troubling occurance. Although, I am sure not many are in this position. This seems like a bug, since even with zero payroll for the year, the IRS still wants a 941 or the penalties will come. Never had this issue before, until this quarter. So at the moment, I have cancelled my payroll subscription and just downloaded and will main the form to the IRS.. I cannot find on EFTPS where you can upload the quaterly 941 statement, so if someone really can do that, I would be curious where that capability is.
This is ridiculous that we cannot file a 0.00 941 Return for this quarter! We have hundreds of Payroll accounts. What HORRIBLE customer service to tell us to go to the IRS website when this is what we PAY Quickbooks to do. WHO CAN FIX THIS????
Hello there, @CTG7915.
Let me provide a few information about the filing 941 form.
The quarter hasn't ended yet, that's why you're encountering these challenges. The 941 form filings are due on the last day of the month following the end of the quarter.
To check and confirm the filing deadline of your state, I recommend visiting our Payroll Tax Compliance website.
Also, to ensure you have the latest tax table, update it every time you pay employees. This will help you stay up to date and get forms.
Feel free to read through this handy articles for additional resources:
Just leave a reply to your questions below, and we're here to help you through it. You take care always!
Appreciate the response but it will not allow you to fill out the 941 if no employees were paid for the year. Do not even get to the print or filing stage Manually or electronically.
The quickbooks does not allow you to even fillout the 941 so you cannot get to the point of filing it manually or electronically. It stops the process when you ok , recognizing the fact that no employees have been paid in the last year.
The payroll forms in QuickBooks Desktop are automatically pre-filled based on your company setup and employee data. Since you mentioned that there is no employee data for last year, that concludes why we have the No Employees paid in the given year message in the first place.
I'd recommend reaching out to IRS or your state agency on what form to submit if you haven't paid any employees last year. They can also suggest what other things we can do to get things working.
I'm thinking, the following articles might be a little help, too:
Keep us posted so we can give any help you need.
There are 2 employees registered with quickbooks. Alrhough we haven't been able to get paid, up until this quarter it has been able to fill in the 941 with zero values without issue. Even though no employees have been paid. Like I said. If i pay myself 1 cent i can generate a 941 without a problem. So again, even though there are 2 employees And have been for 20 plus years, and until this quarter. Generating a empty 941 has not been an issue.
Not sure if my reply hit from my phone,
Anyway. the Payroll subscription is up to date. There are 2 active employees, but haven't issued any paychecks. Again, last quarter, which also hadn't seen any payroll for over a year, this was not an issue. For 3/2020 QB issued a 941 with no issues. So I can see both employees are active in quickbooks and the subscription version is 22012. Been running this like this since 1995 without this issue. Again, once the popup says "no employees paid in last year' there is no way to continue and to produce either a pdf 941 or to file electronically. If I could roll back to the old version of the payroll subscription to see if that fixes it I would. But like I said, I cancelled my subscription and will leave this bug for you guys to solve. But it is a bug, somewhere I read that even if you get that message, you should be able to proceed with creating the forms.
Funny, it will let me create a 943 form, 940 , DLLR MD Unemployment for the quarter. AS well as the MW506 and MW508. So this isn't anything with the employees, because these other forms would not work if it was. So something with the 941 is preventing it, when like I said, worked fine up to last this quarter. But again, for my piece of mind, I have saved the cost of the subscription and just mailed it in, with the correct values. I will leave this bug up to QB to solve. If and when, fortune reverses for me, then I will worry about starting the payroll subscription up again. Thanks for all the responses, but I believe it is a bug that was introduced in the last update to the desktop version , or in the subscription.
So is this "No employees have been paid in the given year" and not being able to file the form something new?? I've never had this issue in the past! And for the amount of money we pay for the payroll service subscription I feel it should still allow us to create the zero return which is still required!!!!!!
Horrible horrible service for the fees we all pay for!!!!!!!!!
This is absolutely the WORST problem Intuit has created and it has to be resolved IMMEDIATELY. I have tons of client that do not do a payroll check until the last quarter in the year therefore the necessity of creating zero returns for the first three quarters of each year. It is beyond reason why this was changed and creates additional unnecessary work and time to generate something through the IRS site. Having to manually fill out a 941 for tons of clients is ridiculous and leaves us exposed to errors being created by manually filling a return out with the information. Also, this is added expense for the client as each ZERO return will have to be reviewed for accuracy by another set of eyes in the firm. Filing quarterly returns is an enormous job and this just adds to an already 10-15 hour day, seven days a week. YOU HAVE TO GET THIS FIXED AND ALLOW US TO PROCESS ZERO RETURNS AS BEFORE.
Grace, this has nothing to do with the quarter not ended.
Intuit HAS to IMMEDIATELY fix the issue with filing zero 941 returns. I have tons of zero returns to file because some clients don't take a payroll check until the end of the year. Quarterly time is too busy to have to go to an IRS website, manually type in the information that HAS to then be reviewed by a second set of eyes as mistakes can happen with manually filing in forms. This is added time for the prepares and costs to the clients.
I work 10-15 hours a day, seven days a week during quarterly time and this will add more time and stress for what used to be a fairly quick process for filing zero returns.
This is unacceptable that Intuit would change this and it has to be resolved before we need to start filing our returns for the second quarter. I have been working with QBs (Intuit) for over 20 years and I really can't believe they would do this.
If you want to keep clients, this has just got to be resolved. I cannot stress this enough. Intuit cannot take this feature away.
This information needs to get to the higher ups immediately to get this issue resolved - IMMEDIATELY.
Getting the same error message " No employees have been paid in the given year" There are employees set up in quickbooks, but none are paid in the 2nd qtr 2020. This is a seasonal business and payroll only occurs in 3rd and 4th quarters every year. Never had this issue before. Anyone have a solution?
I spent 2 plus hours on a chat with two different support techs and they tried to tell me it’s always been this way. Then I proved them wrong and then they said that it’s just they way QB is. I stated, that’s not good enough!!! You are supposed to be making our work easier not complicated it!!! They offered to give me the IRS link as a solution, as if I couldn’t handle doing that myself!! They finally told me to report on the feedback section and state my frustration in hopes that they will fix it on the next update. So unbelievable with the fees they charged that they would think this is okay and we just have to accept it.
Whatever tech gave you that response should be terminated. That is NOT the way QBs have worked for years. We have been able to file zero returns with no problems at all.
Now another issue has popped up saying "Unknown Client-Specific Tax Form Printing Error: 10004. This has happened recently as I was able to save a draft of the upcoming quarter recently.
So INTUIT - what have you done!!! You need to get on the ball and get these issues resolved this weekend as the quarter ends on Tuesday and everyone needs to start filing returns as early as Wednesday, July 1st.
Someone get a higher up to get this issue addressed and resolved. Your business comes from tons of referrals from us - your current clients - and that will soon stop if you don't hear what we are saying and get this resolved.
Needless to say, I am hopping mad about these issues.
Who is responsible for the management of the QuickBooks products at Intuit? That individual needs to step up and correct this issue ASAP. For the amount I pay for my payroll subscriptions this action should have never been taken unless the IRS is not going to make employers file $0 Form 941s and Form 940s. I do not think that is the case here.
Good Afternoon, @RAS1976.
I can see how this can take a toll on running your business, but I'm here to provide some additional insight into the 941 and 940 forms. The reason why you're getting this message is that QuickBooks is still preparing this form to ensure it's accuracy. Although they're unable to determine the date of when the forms will be done, they'll be doing their best to release them as soon as possible.
I'm only a comment away if you need me. The Community is always here to have your back. Have a splendid day!
I contacted support and was told to make a zero adjustment to solve the problem. The representative said it would only be like this for Q2 of 2020 but we will see in Q3. Follow these steps:
Click on Employees | Payroll Taxes and Liabilities | Adjust Payroll Liablilities ->
Process your 941 like normal
I am not sure my first reply worked, so if this is a duplicate sorry. In talking with a representative a zero adjustment needs to be made. This should only happen for Q2 but we will see in Q3.
Follow these steps:
It is not true that this will stop happening when the quarter ends. Today is July 1 and I have gotten the "no payroll" message on multiple clients. Big mistake for QuickBooks and they should correct it ASAP!