Hello there, @mmankin.
To check what payroll version you are using, please follow the steps below:
- Open your QBO account.
- Click the Gear icon.
- Under Profile, select Subscriptions and Billing.
- The page will prompt, and you can check what version of QuickBooks product you are using.
I recommend contacting our dedicated payroll support team for further assistance. They have the necessary expertise and resources, including screen sharing options, to help resolve your issue effectively.
After resolving the issue, you can run payroll reports to gain a clear understanding of your business finances, including details on employee payments and deductions.
If you require additional help with paying and filing your taxes in QuickBooks, please utilize the Reply button below.