Two business locations; no payroll taxes owed in one of them

Good day, Eugenia3. Allow me to help you remove the prompt to enter state tax information. 

When you initially set up employees in QuickBooks, their default work location is your company's legal business address. This is why the system is showing you have to set up state taxes for Louisiana.

To override this, you can create and assign a Washington work location for the employees since that's where they were working.

Let me show you how: 

1. Go to the employee's profile and proceed to the Employment Details section.
2. Click Edit and scroll down to the Work location field. 
3. Select Add work location and enter the required information.
4. Click Save.

Next, set up the employee for Washington state taxes. Here's how:

1. Go to the Tax withholding section of the employee's profile and click Edit.
2. Scroll down to the State withholding section and make sure everything is set up for Washington. 
3. Uncheck everything for Louisiana or set it to Do not withhold.
4. Make sure to do the same in the Tax exemptions section.
5. Click Save. 

After that, assign the Washington work location as the primary one. Here's how:

1. Go to the Gear icon and select Payroll settings.
2. Select Work locations.
3. Click Edit on the primary work location and update the address.
4. Select Save.

Lastly, remove the work location for Louisiana so the system would no longer prompt that you need to set up tax information for this state. Here's how: 

1. Go back to the Work locations section and select Edit ✎.
2. Select Edit on the work location you want to remove.
3. Click Delete work location. 
4. Select Save.

Additionally, here are a couple of helpful articles for more information on managing employee work locations:

• Set Up And Manage Work Locations In QuickBooks Online Payroll
• Set Up Employees And Payroll Taxes In A New State

If you are unable to reassign or delete the primary location yourself, I recommend contacting our Payroll Support team directly for assistance. They can access your account and make the necessary adjustments to the location settings.

Here is an article with details on how to reach Payroll Support: Contact Payroll Support.

 Please feel free to drop by and post more questions if you require any further assistance with employee work locations or setting up payroll taxes. We're always happy to help whenever needed, Eugenia3. 

The last step won't let me change the State to Washington. I need additional help please.

The last step will not let me change the State to Washington. Please advise

I appreciate the effort of coming back into this thread, Eugenia3. Let me route you to the best help available to guide you in managing your employee's work location.

Since processing these steps is best handled with our Payroll Support Team, I recommend contacting one of our expert representatives to help review your account and provide timely assistance in setting up state tax information for your employees and modifying their work locations. To do this:

1. In your QBO account, go to the Help icon.
2. On the Search tab, click Contact Us.
3. Enter the error message in the description box and select Continue.
4. Choose Start a chat or Get a callback.

Furthermore, I'm adding this reference to guide you in handling employee work locations and state authorization forms: Set up employees and payroll taxes in a new state.

I'll be on this forum for any additional questions you may have when managing employee work locations in your account. Just let me know in the comments below, and we'll ensure to back you up. Keep safe!