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denise1972
Level 1

Unable to pay employee properly

New to Online Payroll and I'm trying to set up payroll for a new employee FT salaried employee who started in the middle of the pay period.  We should be twice monthly and the pay period should start 9/11 and finish on 9/25.  The pay date should be 9/30.  The new employee started on 9/18, so he should be paid for only 6 days.  When I run payroll for him, QuickBooks ignores his start date, and pays him for the 2 weeks.  There is no option to select custom or partial payroll available where we can control the number of days, that I can see. The shortest time period is a week.  What am I missing? Is this a feature or a bug?  Help, please?

Solved
Best answer September 30, 2020

Best Answers
Rea_M
QuickBooks Team

Unable to pay employee properly

You're on the right track in paying your new employee in QuickBooks Online Payroll (QBOP), @denise1972

 

When an employee isn't being paid for the entire pay period, you'll have to override the hours worked to adjust their salary. This is because the system won't allow you to change the employee's salary. With this, you'll have to manually calculate their hours worked from 9/18/2020 to 9/25/2020 (total of 6 days).

 

Since you're paying your employees twice a month, the default hours worked is 86.67. Subtract the days that you aren't paying them, that's multiplied by hours per day (i.e. 86.67 - (5 x 8) = 46.67). For the detailed steps, here's how:

  1. Go to the Workers or Payroll menu.
  2. Select Employees.
  3. Click the Run Payroll button.
  4. Select the pay schedule of the employee, then select Continue.
  5. Check the box to the left of the employee.
  6. Under the Salary column, select the hyperlinked dollar amount.
  7. Select the Adjust salary this time only option.
  8. Enter the hours of unpaid time off (46.67).
  9. Click Apply and continue the payroll process.

 

I've attached a screenshot below that shows the last five steps.

 

Once done, you can pull up the Payroll Details report to view the detailed information of your new employee's payroll. Just go to the Payroll section in the Report menu's Standard tab.

 

For the complete list of payroll reports available in QBOP, kindly check out this article: Run payroll reports. It also includes a step-by-step guide about customizing, printing, and marking a report as your favorite.

 

I'm also adding this article to further guide you in effectively managing your employees and payroll using QuickBooks: Employees and payroll taxes. It contains topics about employee activity timesheet and how to reimburse them to name a few.

 

Please let me know if you have other concerns. I'm just around to help. Take care always.

View solution in original post

3 Comments
Rea_M
QuickBooks Team

Unable to pay employee properly

You're on the right track in paying your new employee in QuickBooks Online Payroll (QBOP), @denise1972

 

When an employee isn't being paid for the entire pay period, you'll have to override the hours worked to adjust their salary. This is because the system won't allow you to change the employee's salary. With this, you'll have to manually calculate their hours worked from 9/18/2020 to 9/25/2020 (total of 6 days).

 

Since you're paying your employees twice a month, the default hours worked is 86.67. Subtract the days that you aren't paying them, that's multiplied by hours per day (i.e. 86.67 - (5 x 8) = 46.67). For the detailed steps, here's how:

  1. Go to the Workers or Payroll menu.
  2. Select Employees.
  3. Click the Run Payroll button.
  4. Select the pay schedule of the employee, then select Continue.
  5. Check the box to the left of the employee.
  6. Under the Salary column, select the hyperlinked dollar amount.
  7. Select the Adjust salary this time only option.
  8. Enter the hours of unpaid time off (46.67).
  9. Click Apply and continue the payroll process.

 

I've attached a screenshot below that shows the last five steps.

 

Once done, you can pull up the Payroll Details report to view the detailed information of your new employee's payroll. Just go to the Payroll section in the Report menu's Standard tab.

 

For the complete list of payroll reports available in QBOP, kindly check out this article: Run payroll reports. It also includes a step-by-step guide about customizing, printing, and marking a report as your favorite.

 

I'm also adding this article to further guide you in effectively managing your employees and payroll using QuickBooks: Employees and payroll taxes. It contains topics about employee activity timesheet and how to reimburse them to name a few.

 

Please let me know if you have other concerns. I'm just around to help. Take care always.

View solution in original post

denise1972
Level 1

Unable to pay employee properly

Thank you for your help.  I was able to pay the employee for the correct number of days with your help.  I have another question about paying the employee thru QBO Payroll.  As a company - Instead of providing employer Health Insurance, Life Insurance and Retirement benefits we want to pay employees a fixed amount for those 3 benefits every month and have them either get their own or just pocket the money.  How do I set that up?  Thank you in advance!
RCV
QuickBooks Team
QuickBooks Team

Unable to pay employee properly

Thanks for coming back, denise1972.

 

Great to hear you were able to pay your employees for the correct number of days. I can see a duplicate post about your follow-up question. Let me direct you to the link to see my colleague's response. Just click this slink to route you over: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/setting-up-employee-benefits....

 

Visit our Payroll page for more insight about managing your payroll in your business. 

 

I'd like to know how you get on after trying the steps provided by my colleague, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one. 

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